Mo te tunga | About the role The primary purpose of this role is to carry out transcription duties to Waitaha Canterbury standards and targets, with guidance from the service leaders/managers and Clinical Director/Triaging Clinician. Other duties may include tasks associated with booking appointments to ensure patients receive treatment within CDHB and MoH guidelines. This position is on a fixed term until October 2024 (with the possibility of going permanent).Located at Christchurch or Burwood Hospital. As part of the Administration and Clerical Pay Equity Claim settlement, this role has been mapped to National Band 3/Profile 3B. Key Responsibilities: Transcription Duties: Work is prioritized and managed according to - greatest need, longest wait -. Ensure transcription process from start of dictation through to the distribution of authorized letters is completed in each instance. Complete dictated letters within set timeframes (usually 3-5 workdays). Present and accurate written work. Process and distribute all letters and outgoing correspondence within one workday of clinician sign-off. Enter all data into the patient management system accurately and in a timely manner. Respond promptly to all inquiries and requests from district staff, external agencies, general practitioners, patients, and other members of the public, taking appropriate action. Maintain effective working relationships with staff from other services and sites across Waitaha Canterbury. Practice good public relations and communication skills at all times. Nga pukenga me nga wheako | Skills and experience Essential Qualifications and Skills: Excellent customer service skills - people-focused Excellent keyboard skills (typing speed of 50-70 wpm) Knowledge of medical terminology High level of written and verbal communication skills Intermediate user in the Microsoft suite of products (e.g., Word, Outlook) Commitment and ability to achieve accuracy and maintain attention to detail Technically savvy - quick at picking up new applications/systems Excellent organizational, time management, and problem-solving skills Ability to meet deadlines and work unsupervised Team player Desired Qualifications and Skills: Broad administrative experience in a health-related field Familiarity with the public hospital system (including patient management systems) Awareness of people of differing cultural backgrounds If you are a detail-oriented individual with excellent transcription skills and a commitment to providing high-quality service, we encourage you to apply for this role. Mo matou | About Us - Ko nga tangata, te matua mahi - Putting people at the heart of all we do - We are committed to honouring Te Tiriti o Waitangi and its principles by ensuring our partnership with Maori are at the forefront of all our conversations. We believe in improving, promoting, and protecting the health and well-being of the Canterbury and the West Coast community. The culture at Health NZ Waitaha Canterbury is driven by our a Matou Uara (Our Values): Care and respect for others - Manaaki me te whakaute i te tangata. Integrity in all we do - Hapai i a matou mahi katoa i runga i te pono. Responsibility for outcomes - Te Takohanga i nga hua. Nga hua | Benefits of working at Health NZ Te Whatu Ora When you work at Health NZ, you are part of a wider whanau that will support you along your journey. We offer great coaching, mentoring and learning outcomes for all staff. We are always improving our facilities across all campuses and have amazing discounts from select retailers, restaurants and businesses. At Health NZ, you are part of something greater than yourself and encouraged to be your unique self. Tono inaianei | Apply Now Only applications submitted via our career site will be accepted, therefore please apply directly on our career site here. Please note applications will be reviewed as they are received, and this job vacancy could close prior to the closing date. Please apply only if you have the legal right to work and live in New Zealand; if you do not hold the legal right to live and work in New Zealand your application will be declined. Contact Kerri McCarthy on ****** for additional information. We have a range of clinical and non-clinical roles at Health NZ Waitaha Canterbury; there could be a place for you! Please visit our careers website for other roles and find your ideal fit within the Health NZ Waitaha Canterbury. Nau mai, haere mai, tauti mai! #J-18808-Ljbffr
