The primary purpose of this role is to carry out transcription duties to Waitaha Canterbury standards and targets, with guidance from the service leaders/managers and Clinical Director/Triaging Clinician. Other duties may include tasks associated with booking appointments to ensure patients receive treatment within CDHB and MoH guidelines. This position is on a fixed term until October 2024 (with the possibility of going permanent). Located at Christchurch or Burwood Hospital. As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 3/Profile 3B. Key Responsibilities: Work is prioritized and managed according to 'greatest need, longest wait'.Ensure transcription process from start of dictation through to the distribution of authorized letters is completed in each instance.Complete dictated letters within set timeframes (usually 3-5 workdays).Process and distribute all letters and outgoing correspondence within one workday of clinician sign-off.Enter all data into the patient management system accurately and in a timely manner.Respond promptly to all inquiries and requests from district staff, external agencies, general practitioners, patients, and other members of the public, taking appropriate action.Maintain effective working relationships with staff from other services and sites across Waitaha Canterbury.Practice good public relations and communication skills at all times.Essential Qualifications and Skills: Excellent keyboard skills (typing speed of 50-70 wpm)Knowledge of medical terminologyHigh level of written and verbal communication skillsIntermediate user in the Microsoft suite of products (e.g., Word, Outlook)Commitment and ability to achieve accuracy and maintain attention to detailTechnically savvy – quick at picking up new applications/systemsExcellent organizational, time management, and problem-solving skillsAbility to meet deadlines and work unsupervisedTeam playerDesired Qualifications and Skills: Broad administrative experience in a health-related fieldFamiliarity with the public hospital system (including patient management systems)Awareness of people of differing cultural backgroundsIf you are a detail-oriented individual with excellent transcription skills and a commitment to providing high-quality service, we encourage you to apply for this role. Contact: Kerri McCarthy on ****** for additional information. Please note applications will be reviewed as they are received, and this job vacancy could close prior to the closing date. Please apply only if you have the legal right to work and live in New Zealand; if you do not hold the legal right to live and work in New Zealand your application will be declined. #J-18808-Ljbffr
