Are you highly detail-oriented with a knack for accuracy and focus?
Join our Waitaha Canterbury team as a dedicated Transcriptionist, where over 90% of your role will involve transcribing documents to meet the highest Canterbury standards. You'll work closely with service leaders, managers, nursing staff, and clinicians to produce timely and accurate patient correspondence, all while ensuring effective communication with both internal and external stakeholders.
This position is permanent full-time working 40 hours per week.
As part of the Administration and Clerical Pay Equity Claims settlement, this role has been mapped to National Band 3/Profile 3B.
Key Responsibilities:
Complete transcription processes from dictation to the distribution of signed letters according to "greatest need, longest wait" prioritization.
Ensure dictated letters are completed within 3-5 working days.
Verify that all written work is accurate, professionally presented, and distributed within one working day of clinician sign-off.
Maintain a high level of transcription accuracy, especially under multiple sensory demands.
Promptly respond to inquiries from District staff, external agencies, general practitioners, and the public, ensuring all data entry is timely and precise.
Foster strong relationships with team members across Waitaha Canterbury, ensuring smooth coordination of transcription services.
Maintain excellent public relations skills, ensuring clear and courteous communication at all times.
Additional Duties:
Assist with additional projects and duties as assigned by the Administration Manager or service team leaders.
Support the overall service provision and adapt to workload requirements.
Minimum Qualifications:
Excellent customer service and people-focused approach.
Proficient typing speed of 50-70 wpm with strong keyboarding skills.
Exceptional written and verbal communication abilities.
Intermediate proficiency with Microsoft Word and Outlook.
High commitment to accuracy and detail, with robust organizational and time management skills.
Technically savvy, with the ability to quickly learn new applications and systems.
Self-motivated, able to meet deadlines, and work effectively unsupervised.
Collaborative team player.
Desired Skills and Experience:
Knowledge of medical terminology.
Broad administrative experience, ideally within a health-related field.
Familiarity with the public hospital system and patient management systems.
Awareness and sensitivity toward people of diverse cultural backgrounds.
Why Join Us? If you're passionate about accuracy and take pride in your transcription abilities, this role offers the chance to make a real difference in the healthcare community. Join our Waitaha Canterbury team, where your contributions will support quality patient care across our region.
"Ko nga tangata, te matua mahi - Putting people at the heart of all we do"
We are committed to honouring Te Tiriti o Waitangi and its principles by ensuring our partnership with Maori is at the forefront of all our conversations. We believe in improving, promoting, and protecting the health and well-being of the Canterbury and the West Coast community.
The culture at Health NZ Te Whatu Ora Waitaha Canterbury is driven by our a Matou Uara (Our Values):
Care and respect for others - Manaaki me te whakaute i te tangata.
Benefits of working at Health NZ:
When you work at Health NZ, you are part of a wider whanau that will support you along your journey. We offer great coaching, mentoring, and learning outcomes for all staff. We are always improving our facilities across all campuses and have amazing discounts from select retailers, restaurants, and businesses. At Health NZ, you are part of something greater than yourself and encouraged to be your unique self.
Only applications submitted via our career site will be accepted, therefore please apply directly on our career site here.
Please note applications will be reviewed as they are received, and this job vacancy could close prior to the closing date.
Please apply only if you have the legal right to work and live in New Zealand; if you do not hold the legal right to live and work in New Zealand, your application will be declined.
Contact Kerri McCarthy on ****** for additional information.
We have a range of clinical and non-clinical roles at Health NZ Waitaha Canterbury; there could be a place for you!
Please visit our careers website for other roles and find your ideal fit within Health NZ Waitaha Canterbury.
#J-18808-Ljbffr