Trade & Technical Manager - Account/Business DevelopmentOur client, a leading importer and supplier within the commercial flooring space, is looking for an Account Manager / Business Development Manager to join their dynamic team. They are very passionate about what they do, in everything from quality of product to service delivery. They are well known in the industry, so you will be working for a brand that your customers know and respect.The role:Reporting to the Sales Manager, the role is all about maintaining and building relationships, educating on products, and driving new business using your outstanding interpersonal skills – ensuring you're delivering on what you say you will. The company has a strong focus on sustainability. From the products they supply, the relationships they have within the industry, and the way they work. Having an interest in sustainable practices and eco-friendly solutions will see you do well in this role. This role is primarily Auckland based and will consist of 50% of your time in the office, and 50% on the road.Key tasks:Actively promote the company's range of products to existing key account clients, trade customers, and project management teams operating in the Auckland design space.Ensure all commercial projects are tracked and specified through the system to order stage.Maintaining call cycles, ensuring customers are serviced with timely and frequent visits.Presenting, educating, and providing pricing on new products and specifications.Ensuring oversight of existing projects, stock, delivery schedules, and keeping contractors and customers updated as things progress.About you:You will be driven by building outstanding relationships and understand the importance of persistence, follow-up, and picking up the phone. We are looking for someone who enjoys talking to customers and who would rather be in front of a customer than behind a desk. With a great understanding of how to build relationships, how to sell a solution, and how to manage existing accounts, you will have previous sales or account management experience, take pride in your proactive nature, and enjoy relationship sales. We are looking for someone who enjoys coming to work and gets excited about new projects and opportunities to sink their teeth into.Key attributes and experience:A 'customer first' mindset – this company's success has been built on a commitment to exceptional customer service and providing a deep insight into their client's needs.A positive attitude, problem-solving skills, and the ability to work well within a team is paramount.Proven technical knowledge (preferably in the flooring space) or a similar hands-on role with experience in a trade-based position.Excellent verbal and written communication.Strong computer skills.Full, clean drivers' license.On offer:You will be part of a supportive team who believes in their products and who work together to achieve the best end result. This is a full-time role 40 hours per week, Monday-Friday. Competitive base salary, generous bonus structure, and full use of late model company vehicle and mobile.If this is a role that plays to your strengths, then we would love to hear from you!
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