The Company: Our client, based in Avondale, is a Kiwicompany, created by Kiwis, for Kiwis.
They are a professional, socially responsible Debt Collection company, founded on principles of fairness, trust, and respect.
The Role: They are currently seeking a mature minded, hard-working person to join their Collections & Legal Processing team.
In this role you will be undertaking a range of legal administration and processing work.
You will be preparing various legal documents, filing documents, preparing claim documents, liaising with the court processing department, and a lot of other processes in between.
There will also be phone work with customers to make payment arrangements, organize attachment orders, or call those who are not complying with their court orders, as well as other general customer follow-up work.
So, it is important that you are confident on the phone as well as having solid administration skills.
We also need someone who enjoys the nitty gritty… a bit of investigation work, using social media and various other platforms to do some customer tracing work.
It's a busy and varied role!
About You: For this role, you do not need any legal experience.
There is a strict administration process in place, which will be taught, so if you are keen to learn and are process-driven, have good computer skills, and pride yourself on a good work ethic, then this could be a great role for you.
However, if you do have some previous experience in a Collections environment and understand the legal processes involved, that will be great.
You!
What will work: Previous Collections experience will be a bonus.
Having some experience in a phone-based role, either sales or customer service is preferred.
Confidence to call people on the phone to talk about their unpaid debt.
Mature communication.
Able to adjust style of communication to different audiences.
Has resilience.
Can shake off a challenging customer conversation and keep on smiling.
Has speedy, accurate administration/processing skills.
Enjoys a busy role.
Strong self-motivation.
Proactive!
Keen to achieve!
Will work hard to achieve targets, to earn bonuses.
Social at the right times.
Focused at the right times.
The team is a great bunch.
They are proud of the work that they do and of the company that they work for.
The role is fast-paced, and to be successful you will need to bring a good mix of administration skills and phone work and enjoy working in a really busy team environment.
The days will fly by!
The Hours: Mon-Fri. You will work an 8-hour shift starting between 7 am - 10 am.
(And overtime for those who want to earn a bit more).
What's On Offer: Career development opportunities available.
Work close to home, with no car parking hassles.
A very stable growth-oriented business.
Your job security will be strong.
A strong company culture that celebrates success.
The team gets quite spoilt.
Lots of events, company lunches, Annual Mid-year Ball.
Employee of the month rewarded with $1000.
Starting rate $65K with bonuses to bring your remuneration to $70K ++.
And with plenty of overtime on offer, you could end up earning $75K - $80K+.
You will be backed by an awesome management team, that provides a positive, supportive, and successful environment.
This company has got it right.
The culture that has been created over the years is one of success, through hard work and personal and professional achievement.
They are looking for someone who will really take ownership and add value to their team and understand that those who work hard in this company will get promoted.
If you believe you have the skills and desire to make this role yours, contact me now to find out more.
How to Apply: Apply to Lisa | Unfortunately, we cannot reply to everyone, so please note that only those shortlisted will be contacted, and this will happen within one week of your application.
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