Assistant Store Manager – Toyworld Whangarei
Whangarei Central, Northland
Retail Assistants / Retail Managers (Retail & Consumer Products)
Full-time/Part-time
Are you an experienced retail professional? Do you have a passion for toys? Toyworld Whangarei is looking for a dedicated and experienced Assistant Store Manager to support the day-to-day operations and eventually grow into a Store Manager role.
Position : Assistant Store Manager
Location : Whangarei, Okara Shopping Park
Type : Full-time/Part-time
About Us:
At Toyworld, we bring joy to children and families with our wide selection of toys, games, and educational products. Our mission is to provide outstanding customer service in a fun and engaging retail environment. We're looking for a mature, motivated, and experienced individual to join our leadership team and help manage the store's operations with an eye toward future growth.
Responsibilities:
Support the Store Manager with daily operations and staff management.
Oversee and enhance the customer experience by providing knowledgeable service and fostering a welcoming store environment.
Assist with inventory management, stock control, and visual merchandising to ensure the store is well-organized and appealing.
Handle cash transactions, manage store budgets, and optimize sales performance.
Lead and motivate the retail team, providing training and development where needed.
Participate in planning and executing promotions, store events, and community initiatives.
Take initiative in problem-solving and addressing customer inquiries or issues promptly.
Assist in future hiring and staff development as the store continues to grow.
Requirements:
Proven retail experience, ideally in a managerial or assistant managerial role.
Strong leadership skills with the ability to motivate and develop a team.
Retail experience in the toy industry is a big plus, though not essential.
Excellent communication, customer service, and interpersonal skills.
Confidence in handling store operations, inventory management, and visual merchandising.
Flexibility to work weekends, holidays, and occasional evenings.
Ability to manage multiple tasks in a fast-paced environment.
A strong passion for toys and providing memorable shopping experiences for families.
How to Apply:
If you are excited about this opportunity and believe you would be a great fit for our team, we would love to hear from you! Please send your resume and a brief cover letter to ******.
Your application will include the following questions:
How many years' experience do you have as an Assistant Manager?
Which of the following statements best describes your right to work in New Zealand?
Have you worked in a role where you were responsible for stock control?
How many years' experience do you have as a Retail Sales Assistant?
Do you have customer service experience?
Do you have experience with inventory management?
Do you have visual merchandising experience?
Do you have experience using point of sale (POS) software?
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