Ticketing Coordinator

Details of the offer

New Zealand Comedy Trust – Auckland, North Island
Are you passionate about the arts and entertainment industry? Do you have a knack for organisation, communication, and data analysis? The New Zealand Comedy Trust is seeking a Ticketing Coordinator to oversee ticketing operations for the 2025 New Zealand International Comedy Festival and related events.
About Us:
The New Zealand Comedy Trust fosters the growth of Aotearoa's comedy scene, showcasing dynamic voices and providing wide access for audience development. Our team values collaboration, manaakitanga, and creating a safe place to be brave, with plenty of good humour along the way.
Location: Auckland – 1/321 Queen St
Employment Type: Fixed Term - starting mid January 2025, contract ends early July 2025
Salary: To be discussed
Key Responsibilities:
Ticketing Operations: Act as the primary contact for ticketing needs, liaising with artists, venues, and ticketing agents. Oversee timelines, complimentary tickets, and guest access.
Data & Reporting: Collect and analyse audience data to enhance engagement strategies, ensuring all reporting aligns with privacy regulations.
Administrative Excellence: Manage ticketing systems and settlements, ensuring accuracy in financial coordination and supporting efficient operations.
Relationship Management: Foster positive relationships with stakeholders and communicate ticketing updates effectively.
About You:
You'll thrive in this role if you:
Have proven experience in ticketing coordination within the arts or entertainment industry.
Experience in ticketing and using different ticketing platforms is highly desirable.
Are proficient in Google Workspace and MS Office, especially Excel.
Demonstrate strong organisational, problem-solving, and communication skills.
Value teamwork and customer satisfaction while maintaining a keen eye for detail.
Experience in festivals, event management, or comedy is highly desirable.
Bonus Skills:
First aid certification and a driver's license are advantageous but not essential.
Why Join Us?
At the New Zealand Comedy Trust, we celebrate creativity and connection, and your work will directly support artists and audiences across Aotearoa.
How to Apply:
Apply with your CV and a cover letter detailing your relevant experience and why you'd be a great fit for the role.
We are committed to fostering an inclusive workplace and strongly encourage candidates from all backgrounds, cultures, and experiences to apply.
Bring your skills, humour, and enthusiasm, and join us in making the 2025 NZ International Comedy Festival an unforgettable experience!

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Nominal Salary: To be agreed

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