Account & Relationship Management (Sales)
About Us
Welcome to The Interiors Group, the home of industry leaders Carpet Court and CurtainStudio! Join New Zealand's largest specialist flooring and window furnishings retail network, comprising over 60 locations and a team of over 400 dedicated employees. Our mission is to deliver an unparalleled customer experience through outstanding service, an extensive product range, and a commitment to meeting our customers' every need.
About the Role
As a Territory Manager, you will be at the forefront of driving sales and maximising the wholesale margin of our exclusive flooring products within our extensive distribution network. You will play a critical role in supporting our company-owned and franchise stores by ensuring that our products are well represented, both in terms of sales and in-store merchandising. Your ability to build strong relationships, provide top-tier customer service, and deliver effective product training will be key to your success in this role. This role covers the South Island and Wellington region; regular travel is required.
Key Skills and Responsibilities
Sales & Margin Maximisation: Achieve and exceed sales and margin targets for our exclusive product range across the Central Warehouse and store network.
Customer Support: Deliver outstanding, customer-focused service to all stores, becoming the first point of contact for technical and sales inquiries related to our products.
In-Store Merchandising: Ensure all stores have up-to-date and well-positioned point-of-sale materials and product displays.
Product Training: Provide comprehensive training to staff and managers on product features, benefits, installation, warranties, and sales techniques.
Relationship Management: Liaise with interior designers, group builders, and specifiers to advocate for our products, and regularly update store staff on key sales and product information.
Problem Solving: Conduct consumer complaint inspections and assist with product-specific sales strategies, including the focused sale of aged stock.
You Will Have
Previous successful sales history and sales experience is required.
Strong relationship-building skills and a customer-centric approach.
Knowledge of flooring products is desirable.
A clean, unrestricted Class 1 New Zealand Driver's License.
What We Offer
Competitive salary, tools of the trade, and a day off on your birthday!
Company vehicle with full personal use.
Ongoing training and development opportunities.
The opportunity to turn your passion for sales and customer service into tangible success.
If you are a motivated and customer-focused sales professional with a passion for the flooring industry, we invite you to apply for this exciting Territory Manager role. Join us and help champion our exclusive product range while building lasting relationships with our valued customers and partners. APPLY NOW!
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