Telephone Operator - Call Centre

Details of the offer

* Permanent position working 32 hours per fortnight (0.40 FTE) * Nelson location * Bring your multi-tasking and customer focused skills to Nelson Hospital * Challenging role for an efficient telephonist * Support our team to make a real difference to the lives of people in our community Join Health New Zealand l TeWhatu Ora Nelson Marlborough at a key time of change where you willmeaningfully contribute to our kaupapa of creating a more equitable,accessible, cohesive, and people-centred health system. This is mahi that willimprove the health and well-being of everyone in Aotearoa, and we've got anopportunity for you to be part of it.Nga mohiohio e pa ana ki tenei mahi (About this position) We are looking for a telephone operator,to work 11.00 PM to 7.30 AM ;Wednesday and Thursday on a rotating roster. Thisposition would appeal to someone who enjoys a challenge and looks for jobsatisfaction. Keyduties include answering the phone, after-hours reception duties, interactingwith the public and dealing with emergency situations. Ko wai he kaitono totika? (Who is an appropriate applicant? )To succeed in this busy role, you will have a bright, friendly andoutgoing personality with great interpersonal skills and a strong customerservice focus. You will be highly organised and efficient with the ability tomultitask and handle pressure. We expect intermediate computerskills, ideally with PC based switchboard experience. However, we will considerapplications from those without switchboard experience, where an aptitude forthis type of work can be demonstrated, as full training will be given.The successful candidate must be eligible to work in New Zealand orhold a valid NZ visa at the time of applying. A matou ropu (About ourteam)Health NZ NelsonMarlborough is the main health provider for the Te Tau Ihu, the top of thesouth. With nearly 3,000 employees, we are Nelson - s and Marlborough - s largestemployer supporting the health and wellbeing of over 150,000 citizens acrossthe region. Our main locationsare Nelson and Wairau Hospitals, and the Richmond and Marlborough Health Hubs,but we are spread across the region and service all parts of the community. Ourwork can be challenging, but we are up for it. We have a great team and we workhard to make a difference. We value integrity,innovation, respect and teamwork. Etahi atu mohiohio (More Information) huanga o tenei mahi (The benefits ofthis position)At HealthNZ Nelson Marlborough we encourage a workforce that is innovative, eager tolearn and enhance their skills, and passionate about caring for our community. Nelson is one of New Zealand - s top lifestyle destinations andoffers an amazing variety of leisure pursuits, beaches, rivers and nationalparks with great opportunities for outdoor activities such as kayaking,mountain biking, tramping, skiing, golf, sailing, as well as abundant sunshineand outstanding scenery. For more information on the Nelson/Tasman regionvisit Me pehea ahau e tono ai? (How do I apply? )For general enquiriesplease contact our recruitment team on ******** or ******** . For role specific information please contact Laureen McLean - TeamLeader Call Centre on ******** . Apply now, it - s easy.Please fill in our online application form and include a cover letterexplaining your interest in this position. Ref: R1N24-038 Applications close: Open until filled . Applications will be reviewed as they are received, so weencourage you to apply early. HealthNZ Nelson Marlborough strongly endorses Te Tiriti o Waitangi.We believe that to achieve equityin health outcomes for Maori we need a workforce reflective of the populationit serves. We strongly encourage applications from candidates who identify asMaori and we recruit for cultural competence. He waka eke noa. We are all inthis together.


Nominal Salary: To be agreed

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Job Function:

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Telephone Operator – Call Centre

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