Position: Permanent position working 32 hours per fortnight (0.40 FTE)
Location: Nelson
Bring your multi-tasking and customer-focused skills to Nelson Hospital. This is a challenging role for an efficient telephonist supporting our team to make a real difference to the lives of people in our community. Join Health New Zealand | Te Whatu Ora Nelson Marlborough at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive, and people-centred health system.
This is mahi that will improve the health and well-being of everyone in Aotearoa, and we've got an opportunity for you to be part of it.
About this position
We are looking for a telephone operator to work from 11:00 PM to 7:30 AM on Wednesday and Thursday on a rotating roster. This position would appeal to someone who enjoys a challenge and looks for job satisfaction.
Key duties include:
Answering the phone
After-hours reception duties
Interacting with the public
Dealing with emergency situations
Who is an appropriate applicant?
To succeed in this busy role, you will have a bright, friendly, and outgoing personality with great interpersonal skills and a strong customer service focus. You will be highly organised and efficient with the ability to multitask and handle pressure. We expect intermediate computer skills, ideally with PC-based switchboard experience. However, we will consider applications from those without switchboard experience, where an aptitude for this type of work can be demonstrated, as full training will be given.
The successful candidate must be eligible to work in New Zealand or hold a valid NZ visa at the time of applying.
About our team
Health NZ Nelson Marlborough is the main health provider for the Te Tau Ihu, the top of the south. With nearly 3,000 employees, we are Nelson's and Marlborough's largest employer supporting the health and well-being of over 150,000 citizens across the region. Our main locations are Nelson and Wairau Hospitals, and the Richmond and Marlborough Health Hubs, but we are spread across the region and service all parts of the community.
Our work can be challenging, but we are up for it. We have a great team and we work hard to make a difference. We value integrity, innovation, respect, and teamwork.
The benefits of this position
At Health NZ Nelson Marlborough, we encourage a workforce that is innovative, eager to learn and enhance their skills, and passionate about caring for our community. Nelson is one of New Zealand's top lifestyle destinations and offers an amazing variety of leisure pursuits, beaches, rivers, and national parks with great opportunities for outdoor activities such as kayaking, mountain biking, tramping, skiing, and golf, as well as abundant sunshine and outstanding scenery.
How do I apply?
For general enquiries, please contact our recruitment team at ****** or 03539 5748. For role-specific information, please contact Laureen McLean - Team Leader Call Centre at ******. Apply now, it's easy. Please fill in our online application form and include a cover letter explaining your interest in this position.
Application link: https://nmdhb.careercentre.net.nz Ref: R1N24-038. Applications close: Open until filled. Applications will be reviewed as they are received, so we encourage you to apply early.
Health NZ Nelson Marlborough strongly endorses Te Tiriti o Waitangi. We believe that to achieve equity in health outcomes for Maori we need a workforce reflective of the population it serves. We strongly encourage applications from candidates who identify as Maori and we recruit for cultural competence. He waka eke noa. We are all in this together.
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