Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff and volunteers are helping to build strong, resilient communities across the motu; supporting everyone in Aotearoa to live healthier, happier and longer lives.
Job Description He aha te turanga - About the role:
St John is New Zealand's leading medical alarm provider and is recommended most often by GPs. The technology we use is amongst the very best and ensures people get the help they need quickly.
Provide high-quality alarm monitoring and alarm fault resolution services to our customers. St John Medical alarms not only help seniors and people with disabilities to continue enjoying their independence, we also monitor lone workers to ensure they are always safe.
The Monitoring Team is responsible for providing consistent, reliable and high-quality alarm monitoring and alarm fault resolution services to our customers and for effectively coordinating responses to activations.
This is a permanent part-time role working 16 hours per week on site in Auckland, Saturday - Sunday 0700-1530. Extra hours are available to be picked up during the week.
Qualifications Ko wai koe - About you:
To be successful in this role, you will have:
Call centre experience and a proven record of providing excellent customer service;
The ability to build and maintain strong relationships using clear and effective communication;
The aptitude to work in a fast-paced and changing environment;
Energy, drive and initiative and be a team player;
The ability to work autonomously and maintain our core values including being open and honest, doing the right thing and working side by side.
Additional Information Me pehea te tuku tono - How to apply
Click 'Apply' before applications close on 17th November 2024 .
For further information please contact Cheru Pillay on 027 215 0197 for a confidential discussion.
At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we're committed to creating a workplace where everyone belongs.
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