Technical Support (Machinery/Equipment) - Mnc - South

Our client is a Global MNC, one of the leading players in the Wholesale sector. Due to business needs, they are now recruiting a Technical Support to be part of their team for ongoing transformation projects. They are located in the South – easily accessible.Responsibilities:Collaborate with contract technicians to visit customer sites, to resolve technical issues.Draft and generate technical reports.Offer telephone and email support with professional communication skills.Inspect and evaluate returned stock.Assist customers in diagnosing product-related issues and recommend solutions/advice.Work alongside technicians and the service team to address customer needs.Engage in regular training sessions.Generate defect analysis/reports for communication with factory quality assurance teams.Participate in field testing of new products to assess performance and provide feedback.Requirements:Minimum Nitec in Engineering or other relevant field of studies.Minimum 1-2 years of relevant technical support experience.Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/CV.We regret that only shortlisted candidates will be notified.Recruitpedia Pte. Ltd.EA License No: 19C9682EA Personnel No: R23115674 (Chong Jia Jia)
#J-18808-Ljbffr