Front Office & Guest Services (Hospitality & Tourism)Local Government (Government & Defence)On the lookout for someone that thrives in a busy cafe setting.Meaningful mahi that supports Tamaki Makaurau.A well-managed Local Government is one of the seven priorities outlined in Auckland Council's Long-Term Plan (LTP) 2024-2034. Group Shared Services (GSS) has been identified as a key strategy to achieve this goal, ensuring consistent, high-quality, customer-focused shared services. Group Shared Services aims to integrate common functions across the council group, eliminating duplication and ensuring consistent, high-quality shared services.We have an exciting opportunity for a Team Leader Retail to join the team. In this role, you will be part of the catering leadership team. This position is responsible for day-to-day operations of Auckland Council's catering retail services across the region. You will manage a diverse team across 4 sites and assist the Head Chef and Head of Catering with maintaining food quality, service, and operational outcomes.This role requires previous experience as a team leader in cafes, restaurants, hotels, or the tourism space. You will have experience in high-volume retail and function environments.A basic food safety certificate and License Controller qualification are also required.We will be looking for specific experience with the key role requirements:A record of strong customer service in retail or functions.Knowledge of Health & Safety, Food Safety, and liquor legislation.Group Shared Services currently supports five organisations within the Auckland Council Group: Auckland Council, Auckland Transport, Tataki Auckland Unlimited, Eke Panuku, and Watercare.Auckland Council Group is one of the largest local authorities in the South Pacific, providing essential services and facilities to more than 1.6 million people. We are progressive socially, culturally, and environmentally while we work towards creating change having an impact on our journey to becoming a world-class city for our ratepayers and residents.Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.
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