Team Leader Content and Design Services at Department of Internal Affairs, Wellington Type: Fixed Term/Secondment to 31 March 2025
Hours: Full time
Location: Wellington
Business Group: All of Government Services Delivery
Branch: Digital Public Service
Salary: $105,332 - $141,672
Are you a people leader with proven success in the delivery and support of digital solutions?
Are you passionate about leveraging digital technology to provide better experiences to a wide range of audiences?
About Us
We're seeking an experienced digital leader to support and drive technical and content delivery to a range of digital products, including digital.govt.nz and govt.nz. Our public service is being called upon to deliver a unified, seamless, and effective digital experience for all New Zealanders. As a member of the Te Kotui Whitiwhiti - Digital Public Service Branch, you'll help champion this change.
About the role:
As Team Leader, you'll be responsible for a cross-functional team of Content Designers, User Researchers, and UX Designers that produce and support high quality, accessible, human-centred digital content and products.
This multi-faceted role involves:
Providing advice on content design and strategy across the All of Government Service Delivery (AoGSD) group and public sector
Collaborating with stakeholders to establish and agree on a clear work programme
Ensuring we have the skills, processes, and capabilities required to make both technical and content change happen in an Agile environment
Managing and leading a team of user experience digital practitioners
Coaching, mentoring, and developing the content designers, user researchers, and designers
Leveraging insights to inform strategic and product decisions
Working closely with other teams to ensure the AoGSD Portfolio of products and services are well supported
About you:
You'll have:
Significant experience in digital content management practices, and New Zealand Government Web Standards and their application
Experience leading and mentoring a diverse team of designers and researchers
Working knowledge of human-centred design practices
Experience using research, analytics, evidence, and best practice to understand user needs and manage optimisation of the digital products
Experience coordinating workshops and meetings with cross-government colleagues and subject matter experts to ensure product content is accurate and complete and make the digital journeys the best they can be for users
Experience interpreting complex content from multiple agencies and using plain language to make it easy for users to find and understand
Practical understanding of Agile delivery methodologies
Strong digital capabilities and understanding of how digital solutions and emerging technology can be leveraged to improve user experiences with government
What we offer:
Exposure across government agencies with value-driven interesting work
Ongoing support from teams within the AoGSD and DPS, to encourage knowledge sharing, diversity of thought, and challenging the status quo
A range of benefits, including access to discounted healthcare, subsidised school holiday programmes, allowance for vision and hearing care, and a variety of social committees and networks
To learn more about the diverse, important mahi we do at Te Tari Taiwhenua and see why we're a great place to work, click here
Applications close: 9am, Monday 9 December 2024
For more information please contact: Rebecca Brown, Manager Digital Delivery & Group Operations - ******
Job Description: view the full Job Description. If you're unable to follow the link, you can find the job description on our careers website.
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