About the role:You will guide, coach and mentor a team of highly skilled Learner Success professionals to ensure they are supported within their current roles. With an uncompromising focus on equitable outcomes for our diverse range of learners, your passion for the team and their students' success will be your driving force.We are looking for a Team Lead Learner Success with a background in tertiary education who understands the current needs and support required of today's learners. In this role, you will not only support the upskilling of our team but also provide individual support to our high-risk learners across a variety of our Yoobee qualifications.This role will be a 12-month fixed term contract for parental leave cover.About you:You must be an experienced leader with an educational/training background. You will need to be a strong communicator and maintain a positive, enthusiastic attitude while inspiring others to follow suit. You need to be able to connect and build relationships within the Learner Success team, students, and stakeholders, so the ability to respect and appreciate differences and diversity is paramount. You are someone who is passionate about the academic success of learners and you have a proven history of leading and empowering teams.A relevant tertiary qualificationExperience in leading teamsA strong drive to develop others and prepare them to achieve and be successfulHigh level of interpersonal, communication, and presentation skillsA genuine interest in and passion for cultural diversity, learners with disabilities and/or neurodiverse conditions, and identifying strategies to ensure their successGroup training or teaching experience in a multi-cultural environmentKey Responsibilities:Train and mentor Learner Success Co-Ordinators by upskilling and providing support to help manage learner success in all campuses including identifying what intervention strategies are needed and when to achieve equitable learner outcomes.Conduct analysis and evaluation of educational outcome data to identify gaps and recommend actions that will positively impact student performance.Conduct research and gather resources to support the Head of Learner Success with new initiatives or projects as needed.Monitor the academic performance of targeted learners across the campus and intervene promptly when necessary.Report areas of concern to the Head of Learner Success and assist in implementing strategies to mitigate risks.Contribute to a continuous improvement framework and best practices to ensure systems are student-centric and improve learner outcomes across the whole organization.Develop strong relationships with external support agencies.Improve educational performance for all priority learners by identifying learner needs and embedding support systems to enable equitable outcomes for these priority groups.Embed targeted support to enable learners to achieve equitable educational outcomes with specific focus on:Maori and Pasifika learnersLearners below the optimal literacy/numeracy thresholdsNeurodiverse learnersLearners with disabilitiesLearners at risk of withdrawal and non-completionWho are we?At Yoobee Colleges, we believe learning should be defined by the exceptional. New Zealand's largest specialist creative and technology college; we've been fueling the creative and tech industries for over 30 years with talented animators, filmmakers, designers, techies, and game developers. We offer online delivery alongside our campuses based in Auckland, Wellington, and Christchurch.Making a difference in someone's life by sharing your industry knowledge, experience, and stories is incredibly exciting and rewarding. We work passionately to prepare our students to be 'work ready, world ready' for an industry we love, and you can be a part of this.To find out more about us, please visit https://www.yoobee.ac.nz/To Apply:Questions about your identity help us appreciate the diversity of individuals looking to work at UP Education, ensuring we're attracting applications from people with identities and perspectives that are as diverse as our students.We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.
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