Te Anau Caves Operations Manager

Details of the offer

Are you ready to lead an iconic natural experience? RealNZ is looking for an experienced and dynamic Te Anau Caves Manager to oversee daily operations, ensuring safety, exceptional guest service, and staff development.
In this role, you'll manage a team of Cave Guides and Nature Guides, ensuring they are well-trained and motivated to deliver top-notch guest experiences. You'll take charge of recruitment, training, and staff deployment, ensuring seamless operations. Working closely with the Te Anau/Manapouri Experience Manager, you'll focus on continuous product improvement and guest satisfaction. You will also be responsible for maintaining safety standards, overseeing financial management, and ensuring compliance with health and safety procedures.
At RealNZ, we're passionate about delivering unforgettable experiences to our guests, while ensuring our team thrives in a supportive, values-driven environment. As the Te Anau Caves Manager, you'll play a pivotal role in protecting this natural wonder and inspiring visitors from around the world.
What We're Looking For

Proven leadership experience in guiding or tourism, with a strong track record of managing teams in dynamic environments.
Strong operational skills, including staff rostering, team deployment, and resource management.
Excellent communication skills to foster collaboration with your team and ensure clarity across all levels.
Hands-on experience in cave guiding with a solid understanding of health and safety regulations.
Agility in problem-solving and the ability to make informed decisions in fast-paced situations.

Why You'll Love Working With Us

Enjoy some incredible staff perks! Along with a FREE Cardrona/Treble Cone season pass, you can bring a friend along to experience RealNZ's unforgettable adventures, either for free or at a fantastic discount. Explore thrilling jet boating, rafting, the Te Anau Glowworm Caves, cruise Milford and Doubtful Sound, and discover Rakiura. It's an amazing opportunity to experience the best of New Zealand without breaking the bank!
Medical insurance coverage
Interim accommodation may be available for the right applicant

If you would like to apply for this position, click the APPLY NOW link below.
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