Are you ready to lead an iconic natural experience? RealNZ is looking for an experienced and dynamic Te Anau Caves Manager to oversee daily operations, ensuring safety, exceptional guest service, and staff development.
In this role, you'll manage a team of Cave Guides and Nature Guides, ensuring they are well-trained and motivated to deliver top-notch guest experiences. You'll take charge of recruitment, training, and staff deployment, ensuring seamless operations. Working closely with the Te Anau/Manapouri Experience Manager, you'll focus on continuous product improvement and guest satisfaction. You will also be responsible for maintaining safety standards, overseeing financial management, and ensuring compliance with health and safety procedures.
At RealNZ, we're passionate about delivering unforgettable experiences to our guests, while ensuring our team thrives in a supportive, values-driven environment. As the Te Anau Caves Manager, you'll play a pivotal role in protecting this natural wonder and inspiring visitors from around the world.
What We're Looking For Proven leadership experience in guiding or tourism, with a strong track record of managing teams in dynamic environments.
Strong operational skills, including staff rostering, team deployment, and resource management.
Excellent communication skills to foster collaboration with your team and ensure clarity across all levels.
Hands-on experience in cave guiding with a solid understanding of health and safety regulations.
Agility in problem-solving and the ability to make informed decisions in fast-paced situations.
Why You'll Love Working With Us Some amazing staff benefits including a FREE Cardrona x Treble Cone Pass, and take a friend for free with you to explore some of RealNZ's most memorable experiences - jet boating, rafting, Te Anau Glowworm Caves, Milford and Doubtful Sound and Rakiura.
Medical insurance coverage.
Interim accommodation may be available for the right applicant.
How to apply Click Apply now to be taken to our careers page.
Please note that we will be interviewing candidates as they apply, and if the right person is found, we may close the role off to any further applications.
Company: RealNZ
Reference #: 36811
Posted on: 03 Oct 2024
Closes on: 23 Oct 2024 17:00
Location(s): Te Anau
Expertise: Nature Guides - Glowworm Caves, Management - Branch/Supervisory/Coordinator, Manager - Operations
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