Crew Technology Recruitment – Timaru, South Island
The company:
Our client is a leading MSP in the South Island that values a client-first approach, with a focus on building relationships and providing top-tier IT solutions. This is an exciting opportunity for an experienced Systems Engineer to work directly with clients, delivering hands-on support and technical solutions while thriving in a close-knit, collaborative team.
About the role: You will provide on-site technical support, ensuring systems are running smoothly for clients while maintaining system integrity. You'll manage client interactions, troubleshoot issues, and deliver technical services, ensuring that all client needs are met within their technology plans. This role requires a proactive approach, with the ability to solve problems on the spot while fostering strong client relationships.
Key Responsibilities:
Provide technical support and solutions to clients on-site, maintaining positive client interactions.
Ensure system integrity, following best practices and resolving issues quickly.
Cultivate strong client relationships, delivering exceptional service and ensuring satisfaction.
Work collaboratively with the team to share knowledge and support company systems and documentation.
Manage technical duties during regular hours and on-call shifts, contributing to the overall service delivery targets.
This is a full-time role of 40 hours per week, based on-site in the Timaru (New Zealand) branch, and is not a remote working opportunity. About you: You're a proactive, client-focused Systems Engineer with strong problem-solving skills and the ability to communicate technical solutions in a way that resonates with clients. You thrive in a fast-paced environment and enjoy working directly with clients to deliver IT solutions.
Skills and Experience Required:
Strong technical experience with Microsoft 365 Cloud & Security.
Proven experience in MSP environments.
Experience working with customers within a sales environment.
Ability to handle client-facing roles and provide on-site technical solutions.
Effective communication skills with a focus on delivering high-quality service.
What's on offer:
Company phone and home broadband monthly allowance.
Full mileage reimbursement and free car parking.
Health insurance (Southern Cross) and Kiwisaver contributions.
Join a supportive, family-like environment that values quick decision-making and client relationships.
Salary band between $65,000 and $85,000 depending on experience.
Applications:
Candidate must be available to interview in person at time of application.
Only shortlisted applicants will be contacted.
Apply now: If you are a skilled Systems Engineer looking to make an impact in a client-facing role, we'd love to hear from you. Please submit your resume and cover letter outlining your matched skills. For more information, contact Missy Limu-Franklin at ******.
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