e Kaiurungi | About the Role You will play a critical role in providing high-quality information systems and technology support through the delivery of excellent customer service while responding to requests and incidents as part of our Digital Team.
With plenty of variety every day, you will engage directly with our customers as one of our primary contact points.
You will professionally and efficiently manage requests for support, including software, hardware, and telecommunications.
You are part of the wider Digital team that gets involved in the delivery of projects and initiatives across the Authority.
This is a hands-on role, based full-time at Queenstown Station where you will be part of the Aviation operational environment.
O Pukenga | About You You love providing amazing customer service and have strong communication skills.
This enables you to provide a high level, quality service to a variety of customers within the business.
You will have at least a couple of years of applicable experience, and a strong understanding of computer software and systems, specifically Microsoft operating and applications systems is essential.
You are passionate about technology and services and will bring this with you to a very engaged and enthusiastic team.
Ko matou | About us At the Civil Aviation Authority, we regulate the aviation system to ensure it's safe for the public, people who work in it and use it, as well as to keep it protected (secure).
We take pride in being flexible and efficient, always adapting to meet the evolving aviation and security needs of Aotearoa New Zealand and the rest of the world.
We understand that the future may look different from today, both for the aviation industry and our organisation as a Crown entity.
As such, we are committed to embracing progressive change and continuously improving our systems, practices, and design to stay ahead.
Our Values – Professionalism, Respect, Integrity, Transparency, and Collaboration – represent the standards of behaviour we uphold and guide how we work at the Authority.
We embrace diversity and are committed to providing an inclusive environment where our people feel respected, safe, and valued for their unique contributions.
We recognise that our people drive our success.
The salary band for this position goes from $81,165 to $112,939 with a mid-range being $99,322.
Starting salaries will be based on knowledge, skills, and experience the successful candidate brings to the role and relativities across the organisation.
Me pehea te tuku tono | How to apply Please apply online with your CV and cover letter.
For more information, please refer to the position description.
If you have any queries, please refer these to the Recruitment Team at Applications close on Monday 09/09/2024.
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