The Opportunity Veolia Australia & New Zealand is the only global company to provide a full range of environmental services in the fields of water, waste management and energy solutions. With the global expertise gained from serving the environment for more than 150 years, Veolia operates in more than 40 countries around the world, with well over a hundred sites and approximately 4000 employees in Australia & New Zealand. We currently have a vacancy for a Supervisor as the first line of management, who is primarily responsible for managing the day to day workload of the operators operating and maintaining water, wastewater and stormwater networks in Whitianga. We have depots in the area all with exciting opportunities available for the right candidates. The Supervisor will coordinate the daily activity of the team, ensuring productivity, efficiency and safety profitability. The Supervisor is to ensure service delivery demonstrates Veolia Water's commitment to continuous improvement, innovation and customer service while meeting performance and service Key Performance Indicators and applying Quality and Health and Safety procedures. The Supervisor must continually drive for improvement by promoting new initiatives, challenging the status quo and aiming for improved efficiencies and operational outcomes. In line with Veolia Water's Vision and Mission Statements, the Supervisor is responsible for building and maintaining successful and effective relationships with Veolia Water personnel, client representatives, suppliers and customers. What's on offer A great team-working environment Employee share plan where employees have the opportunity to purchase discounted Veolia shares Employee assistance programs (EAP) through assure which covers mental health, nutrition, financial, legal, coaching and career transition support Competitive salary and comprehensive benefits package Opportunities for professional growth and development Stable employment with a reputable organisation Meaningful work that contributes to the well-being of our community What you'll be responsible for Coordinate the maintenance and repair of pipes, leaks, blockages and pump stations throughout the Thames/Coromandel District in accordance with the Contract agreement and Veolia Water's procedures. This involves but is not limited to pricing projects, ordering materials, and planning and scheduling project delivery. Supervise the Networks team and contractors involved - eg. Installation and repair of meters; repairing burst water mains and installation of new manholes. Assist in the operation and maintenance of the water, wastewater and stormwater networks throughout the Thames/Coromandel District as required. Complete the associated administration work in an accurate and timely manner. Participate in the on-call roster if required. Contribute to the management of the Health and Safety, Quality and Environmental Management Systems while applying the procedures in all aspects of work. Comply with the requirements of Veolia Water New Zealand Occupational Health and Safety and Environmental Policy Statements, including participation at local toolbox and health and safety meetings. Adhere to all written and verbal instructions, procedures and information issued by Veolia Water New Zealand relating to both health and safety and environmental issues and with all relevant clauses of the Integrated Business Management System Manual. Comply with the requirements of the company business management system and the Quality Policy for drinking water, wastewater treatment and disposal to contribute to the company commitment to provide safe, high quality drinking water and wastewater services that consistently meets or exceeds the requirements of the Contracts. Report any problems with the business management system, particularly in relation to the management of occupational health and safety, environment and drinking water. Undertake such general duties as required for the effective provision of services to the client and customers. What you'll need to be successful Qualifications Level 4 National Certificate Water Treatment is advantageous. Level 3 National Certificate Reticulation. Experience Experience in water and/or wastewater treatment and/or water, wastewater and stormwater network operation and maintenance. Previous experience in service delivery and/or trade is considered advantageous. Personal Attributes Proven ability to maintain accurate work records. Willing to establish and maintain working relationships with colleagues for a harmonious team environment. An effective communicator who can interact and relate to staff at all levels of the organization, and the client/customers. A self-starter who can work with a high degree of autonomy. Able to lead a team while being a results focused team player. Planning and organizational ability. High degree of personal integrity. A good work ethic. Confidence in own judgment and capability. Can maintain a stable performance level during periods of pressure. Able to quickly adapt to changing circumstances. A practical problem solver. Good literacy and numeracy skills. Willing to complete further training as required. Other Relevant Skills Or Information Computer literate. Current driver's license (preferably with Class 2). Ability and willingness to work out of hours when required. Required to take part in an after hours on-call roster. Understanding of ISO 9001, ISO 14001 and Health and Safety legislation. A Veolia Career At Veolia Australia and New Zealand, you'll join a team of over 4000 passionate innovators and good humans. Our environmental solutions help customers preserve and renew our natural resources, creating a better future for our planet. Here, you'll have the opportunity to build your career, and resource the world. If you are a dedicated professional with a passion for maintaining critical infrastructure, we want to hear from you. Apply now and join our team of skilled technicians committed to ensuring the efficient and compliant operation. We value diversity, equality and inclusion, and we are committed to providing working environments where everyone is included and treated fairly and with respect. We encourage people from diverse backgrounds to apply. If you are able to tick most of the above, and are a reliable team player with excellent organisational, communication and customer service skills, we would like to hear from you. THIS STEP IS IMPORTANT To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. #J-18808-Ljbffr
