Supermarket Assistant, Team Leader Apply locations Henley-on-Thames (Waitrose & Partners) - Posted 2 Days Ago - Job Requisition ID R-163836
Posting End Date: November 24, 2024
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If you've ever stepped through the doors of a John Lewis or Waitrose shop, shopped online, or seen any of our adverts, you'll know there's something unique about us. That unique proposition is our Partners. As co-owners, they have a say in our business and receive a share of the profits, so they put time and effort into making it work. Our Partners are the reason we're the success we are. They're our secret sauce; the opportunity for us to differentiate.
Job Summary: To deliver the best possible service and availability through excellent customer interaction and processes; demonstrating flexibility to meet the needs of the customer and the business.
Job Description:
Due to working time regulations, applicants must be 18 years or over to apply.
Duties & Responsibilities:
As Partners - members of the Partnership - it's our responsibility to ensure our success for the future. We proactively seek out opportunities to continuously improve the way we work, taking action to ensure the Partnership is efficient and we are all as productive as possible. It's an ethos each and every Partner works by and you'll carry into your own role too.
The role of the Team Leader is to support shop Leadership teams to deliver operational and service excellence, by engaging, motivating and leading Partners to meet daily operational requirements. This will involve a range of tasks including the advising and serving of customers, moving and replenishing stock, carrying out housekeeping activities, and handling cash and card transactions according to set procedures. You and your Partners may be expected to work in any area of the branch to support the wider team as required and to maintain the necessary business dress and hygiene standards.
Waitrose & Partners is all about enriched experiences and that goes for our people – our Partners – as much as our customers. We want you to enjoy your work and share your passion for food with our customers so we will train you, treat you respectfully and then reward you by giving you a share in the profits, for pulling it all together and being part of our success. We are looking for someone who keeps up to date on food and drink trends, knows our products, takes pride in whatever they do, carrying out everything to the highest standards, making sure the shop floor is shipshape, ready for when our customers arrive.
We are inviting applicants who wish to develop their career with Waitrose and to take on supervisory responsibilities within the operation after successfully completing training.
Desired Experience, Skills & Qualifications: Experience in a customer-facing selling or service environment.
Additional Information:
As a Partner, you will enjoy our unique benefits package including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels, and so much more.
We occasionally close vacancies early in the event we receive a high volume of applications therefore we recommend you apply early.
Pay: £12.71 Hourly
Scheduled Weekly Hours: 37.5
Worker Type: Permanent Partner
Job Level: Partnership Level 10
Hours of Work: Varied hours of full-time work (37.5 hours per week) across seven days to include early starts, late finishes until after 22:00 evenings and weekends.
At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you're at your best when you're free to be yourself.
Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It's why we've set our own aim to become the UK's most inclusive business - for our Partners (employees) and our customers.
We firmly believe that our future success lies in diversity of thought from all Partners and it's integral in our mission to build a happier world.
We welcome applications from everyone interested in working for us. And, once you're a Partner, your differences will make all the difference.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.
Our Purpose Feel inspired. When you join the Partnership you join a different kind of business. One that seeks to make a difference, not just to ourselves, but to the lives of everyone.
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