StudyLink Officer Outreach - Taranaki Region based in New Plymouth at Ministry of Social Development, Taranaki The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong, and independent.
Be part of an organisation that makes a difference in the lives of New Zealanders.
Engage with individuals and whanau to support them with their income, housing, and employment needs.
Join a fast-paced, challenging but rewarding working environment that encourages inclusion and embraces diversity.
Work with a supportive team that are committed to continuous improvement, contributing positively to the wellbeing of people today and into the future.
As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Maori, whanau, hapu, Iwi and communities to realise their own potential and aspirations.
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.
What you'll be doing | He aha tau e mahi ana
As the face of the organisation, you will be working alongside our people providing financial support and connecting whanau to a wide range of services and other assistance as required.
The whanau we serve come from a wide range of backgrounds and cultures. You will create a safe environment for people to explore options and determine what's most important to them. You will empower whanau to take the lead in developing and achieving their goals.
You will build strong relationships and work collaboratively with others to enhance outcomes for our people. You will need to develop and maintain relationships with your peers and partner agencies to give and receive support when needed.
You will be exceptionally organised, with sound decision making and problem-solving skills. In addition to this, you will bring a high level of personal integrity and initiative and take ownership and responsibility to follow through and deliver for the people in our community.
Be purposeful: show care and warmth, give support to others. Look after the dignity of people through the expression of manaaki.
Be strategic: to support whanau to set realistic goals.
Be resilient: the work is fast paced and demanding. You will be highly dependable and have the grit and tenacity to show up and work hard, bringing developed strategies with you to cope with pressure, in an ever-changing environment.
Be open: be fully present and listen intently without judgement to what is being said, empathise with whanau and their experiences, thoughts, and feelings.
You need to be able to work at pace and make good decisions, often in isolation.
You need to have flexibility to travel across the region and work in different locations. This will require you to have a full NZ drivers' licence.
You need to also be comfortable working in a fast-paced, pressured environment and enjoy navigating through unexpected challenges.
You need to have strong facilitation, planning, and organisational skills.
Strong relationship and negotiation skills are desired and the ability to motivate and empower others to overcome barriers in a non-judgmental way.
What's in it for you | Nou te rourou
We are committed to providing you with a positive work environment that focuses on the growth and development of our people as well as achieving outcomes alongside the individuals and whanau in our community.
Manaaki – We care about the wellbeing and success of people.
Mahi tahi – We work together, making a difference for communities.
Whanau – We are inclusive and build a sense of belonging and place.
Tika me te pono – We do the right thing with integrity.
Our values represent who we are and what we stand for – if this appeals to you, do not hesitate, apply now.
To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.
Note: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description.
All applications must be made online. If this is not possible or if you have any queries, please contact us at ******.
Internal MSD Employees – please apply through your myHR portal at work. This will ensure that your myHR employee profile is visible as an internal candidate.
If you are short-listed, you'll be invited to attend a face-to-face panel interview. Candidates must be able to provide two work references (your current and previous employer).
Joining us
Joining MSD means being part of a whanau that celebrates the diversity each individual represents. We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Maori, Hapu, Iwi and communities to realise their own potential and aspirations.
If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.
MSD has a COVID-19 vaccination policy that encourages, but does not require, employees to be fully vaccinated for COVID-19 and its variants, unless the role is identified as requiring vaccination at the time.
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