At Karen Walker, you'll have the opportunity to work in a vibrant and creative environment where your ideas are valued. We offer competitive benefits, opportunities for professional growth, and the chance to be part of a global brand that celebrates individuality and creativity.
About The RoleWe are actively recruiting an experienced and highly skilled Senior Store Manager based out of our boutique in Ponsonby, Auckland, to join our growing team at Karen Walker. Managing a tight knit team, you will pioneer the overall performance of the store, including sales, customer service, inventory management, all while leading and motivating a high performing team. You will be the driving force behind the success of the store while actively nurturing your team and community alike.
Reporting to the General Manager to support your growth, you will have a demonstrated history in retail management and strive to be a leader in your field while possessing the following qualities:
Passion for the brand as well as wider fashion trendsDrive and self-motivationImmaculate personal presentation, grooming & hygieneAbility to deliver a high level of customer service and experienceProfessionalism and trustworthy natureExcellent organizational skillsHigh literacy and numerical skillsProficiencies in POS and inventory management softwareAbility to multitask in fast paced, large format settingsHow you will contribute:
Deliver and promote a positive, collaborative, and professional team environment that values trust, integrity, * and incomparable performance standardsLead the development of your team through regular coaching, developing sustainable action plans to achieve milestonesDevelop the engagement of your community building on capture and retention through relevant clienteling toolsActively collaborate with Head of Retail and other relevant departments to monitor category performance and allocation for optimal impactPartner with heads of department in providing effective qualitative and quantitative feedback on product, visual merchandise, brand matrix, and sales strategiesActively analyse sales data and customer feedback to identify possible areas of opportunityEnsure compliance with company policies and proceduresLead standards through the embodiment of brand ambassadorship on the shop floorAbout YouKey Requirements:
Minimum 3 years' experience as a store manager or similar role. Exposure in a luxury or high-end setting preferred but not essentialExcellent communication and interpersonal skills, with the ability to lead and inspire a teamStrong organizational and time-management skills, with the ability to prioritize tasks and meet deadlinesProficiencies in Microsoft Suite as well as POS and inventory management softwareStrong commercial acumen across all aspects of retail management including, without limitation, operations, inventory, and communityAbility to work flexible hours, including weekendsIncomparable analytical and problem-solving skillsHow to ApplyPlease submit your cover letter and CV via the link below. We appreciate all applicants' interest; however, due to the high volume of applications only those selected for an interview will be contacted.
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