Farmers is New Zealand's favourite department store and a leading destination for fashion, cosmetics and homewares. We are seeking an experienced retailer to lead our Oamaru Store. We are always looking for new ways to enhance our brand and provide an even better customer service experience, and pride ourselves on our customer-first philosophy. Our stores are vibrant hubs of energy, and we are seeking an energetic leader to champion service, sales and success! Reporting to the Regional Manager, you will have direct responsibility for the financial performance of the store. Your role is to set the direction required to enable great performance and develop the same commercial focus in your managers while ensuring company standards including compliance, retail disciplines, and human resources are adhered to. We are looking for a leader who can: Drive a customer service strategy so that the store is renowned for outstanding customer service Improve the commercial performance of the store by increasing its sales turnover and managing controllable costs Ensure that your leadership team recruits, develops, and retains a motivated, engaged, and high-performing team Ensure our world-class visual merchandising standards are executed and maintained to our high levels of expectation Motivate, inspire and engage the team, creating a high-performing team committed to each other and its customers With previous experience that includes: Extensive experience managing large teams Great organisational and planning skills, and the ability to prioritise workloads to effectively meet deadlines A passion for excellence in customer service and sales A proven history of leading high-performing teams to success in a sales environment Exceptional communication and relationship-building skills with internal and external stakeholders A high level of strategic focus and a strong commercial acumen skillset About us - what we offer: We're offering a competitive salary package, with an attractive staff discount across the Farmers and James Pascoe Group along with a management incentive scheme. We're all about career progression and supporting our talent through internal succession planning so you will have plenty of opportunities to grow and develop your skills. Our community spirit sees us partner with charities such as Hospice and Leukaemia and Blood Foundation, and we celebrate being an iconic part of New Zealand's local communities in 60 locations nationwide. We care about our people and their well-being, so we offer a supportive, empowering and family-oriented culture and work environment. If you are passionate about growing your career working for a highly respected, New Zealand-owned and iconic brand Apply online today! #J-18808-Ljbffr