We have an exciting opportunity to lead our Dunedin Store. As our Dunedin store manager, you will be responsible for the day-to-day running of our retail store – setting objectives for the team, supporting their performance, and finding ways of working that contribute to achieving Evo Cycles customer satisfaction and growth expectations. You will have accountability for the staff and positively lead the team. Your responsibilities will include sales, stock (both inwards and outwards), rostering, hours submission, supporting your staff, ordering parts/bikes, and general customer service all with the goal to lift customer satisfaction at every touchpoint. As the Store Manager, you will foster a positive, customer-oriented culture in which staff are supported, empowered, and motivated to perform. You'll also be more than happy leading from the front, getting involved at the customer level, and contributing with sales. What we're looking for: Proven leadership experience in a similar (retail) business with the achievement of strong selling, customer experience, and business performance objectives Experience in successfully leading a team (minimum 3 years), embedding a customer-centric culture of sales, high performance, teamwork, and specialist expertise/knowledge Outstanding communication skills whether engaging within the team or with customers Experience in (or a passion for!) the retail cycling industry would be a huge bonus If you have previously worked in the bicycle industry, please provide us with any industry-specific qualifications including Sram, Shimano, Bosch, Giant, and Trek. This is an exciting role - leading a retail/service operation in a growing and fast-paced environment! In return, you'll be joining a team of passionate and talented people, who will support you in growing your career and be at the centre of a hugely ambitious and exciting journey. If you're proactive, positive, and up for the challenge, we'd love to hear from you! A CV and cover letter must be included to be considered. Please note, we will be reviewing CVs as they come in and reserve the right to withdraw this ad at any time. About Us: As New Zealand's leading cycle retailer, we strive to create an inclusive culture where our customers and crew have the opportunity to thrive. For more on our story please see our website under 'About us' section. It starts with our Values: All-in - from when we arrive at work to when we finish, we make sure that we are All-in with everything we do from helping customers get what they want to ensuring the area we work in is running as best it can be. Lead - we view everyone in our business as a leader. It doesn't matter if you only work one day a week, you can still lead in everything you do to help you and the business succeed. Win-win - at Evo, we enter every relationship with a win-win mentality, from our customers to our suppliers, we want everyone to feel as though they've won. Improve - what leading business doesn't want to improve and we are no different at Evo Cycles. These values sit at the heart of our culture. They shape and influence the way we make decisions, and interact with each other, and ultimately, they drive us to get things done. If the above sounds like you, then click apply now and we'll be in touch. We're keen to move quickly on this! For more information on Evo Cycles please visit - Evo Cycles Careers . Apply online for this role or contact Tom Elder for more information. #J-18808-Ljbffr