Discover why Harvey Norman is one of New Zealand's leading retailers by joining our fantastic Electrical team!Harvey Norman has a great track record of providing high quality products and outstanding customer service through friendly and knowledgeable staff.
Working here provides variety and challenge, and the opportunity to learn from some of the best in the business.
Take your career a step further and get on the fast track!
This is a full-time position in our Porirua store.In this role you will:Actively manage Harvey Norman customer repairs & servicingTag faulty products and liaise with our service agents & suppliers and keeping the service database up-to-dateKeep our customers updated of the status of their repairs and ensure this is completed within an acceptable timeframe while providing outstanding customer serviceAssist with the Department's admin duties including processing credit and debit invoices, claims, reconciliations, completing required finance paperwork following company procedures and reportingRun weekly/monthly reports for repairs/service jobs as required by the ProprietorAdvise customers of arrival of stock and organise delivery as requested by the ProprietorProcess online sales and packaging products for shipping The skills and experience you'll need to bring with you include:Experience working in a high volume administration roleCapacity to juggle multiple tasks with a flexible, 'can-do' attitudeCustomer service champion with very strong communication and interpersonal skillsAbility to think on your feet and manage your own work-flow with great organisational/prioritisation skillsFamiliarity with the Fair Trading Act and Consumer Guarantees Act (desirable)Being full of energy, ambitious, confident and flexibleFriendly, outgoing, approachable and work well as a team member.Apply online if you feel this is the place to be!