Are you a driven and customer-focused individual with a passion for the car rental industry? Do you possess exceptional leadership skills and thrive in a fast-paced environment? If so, Europcar has an exciting opportunity for you!
We are currently seeking a motivated and customer-oriented Station Manager to lead our Auckland Airport team on a full-time basis.
In this challenging role, you will oversee the operations of the station and will be responsible for ensuring excellent customer service, maintaining fleet, and driving revenue growth.
Some of the key responsibilities include:
Lead Auckland Airport operations in alignment with Europcar's values
Manage station costs to meet financial targets
Oversee all aspects of staff management, including recruitment and performance
Train and mentor staff to develop their sales and customer service skills, fostering a high-performance culture
Enhance vehicle utilization and fleet availability
Drive revenue growth and minimize expenses
Monitor customer feedback and implement improvements to enhance customer experience
Ensure accurate and compliant station administration
To be considered for this position you should possess:
Proven experience in the car rental industry or similar role
Strong leadership and team management skills
Excellent written and verbal communication skills as well as intermediate computer skills
Financial literacy and the ability to drive station revenue growth
The ability to thrive under pressure and a resilient attitude
Some fleet management experience (highly desirable)
Valid New Zealand driver's license with a clean driving record
Current and ongoing New Zealand work rights.
In return you will receive:
Attractive remuneration package including a fully maintained vehicle, fuel, and bonus scheme
Ongoing training and development
Employee Referral Program - earn $$ when you successfully refer a candidate
Company uniform provided
Generous employee discounts including discounted car rental for staff, family, and friends, free flu vaccination, Accor, and more!
Access to an international brand with opportunities to work nationally and globally
Access to Employee Assistance Program and Calm App - the #1 app for mental fitness
Great culture, working with an energetic, supportive, and high-performing team
About Europcar Mobility GroupEuropcar Mobility Group is a major player in mobility markets and listed on Euronext Paris. Europcar Mobility Group's purpose is to offer attractive alternatives to vehicle ownership, in a responsible and sustainable manner.With this in mind, the Group offers a wide range of car and van rental services – be it for a few hours, a few days, a week, a month, or more – with a fleet that is already "CO2 light" and equipped with the latest engines, and which will be increasingly "green" in the years to come.
Customers' satisfaction is at the heart of the Group's ambition and that of its employees. It also fuels the ongoing development of new offerings in the Group's three service lines - Professional, Leisure, and Proximity - which respond to the specific needs and use cases of both businesses and individuals. The Group's 4 major brands are: Europcar - the European leader of car rental and light commercial vehicle rental, Goldcar - the low-cost car-rental Leader in Europe, InterRent – 'mid-tier' car rental and Ubeeqo – one of the European leaders of round-trip car-sharing (BtoB, BtoC).
Europcar Mobility Group delivers its mobility solutions worldwide through an extensive network in over 130 countries.
IMPORTANT: Europcar Mobility Group conducts pre-employment screening checks on all prospective employees to verify prospective employees are not recorded on an International Sanctions List. By submitting your application you consent to Europcar Mobility Group completing a check as part of its recruitment process.
Please note, only shortlisted candidates will be contacted.
Job Types: Full-time, Permanent
Pay: $80,000.00 – $83,000.00 per year
Benefits:
Company car
Employee discount
Referral program
Schedule:
8 hour shift
Supplementary Pay:
Performance bonus
Experience:
Management: 1 year (Required)
Licence/Certification:
Full Driver Licence (Required)
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