Contract: Zero hours contract Salary: £13.45 per hour Location: High Street, Christchurch Closing Date: Sunday 20 October 2024 Working hours: Variable, subject to shop needs Are you looking for a flexible role where you can make a real impact whenever you're needed? We're excited to welcome a passionate and dedicated Standby Shop Assistant to our wonderful new shop in Christchurch! About the Role Our shop is a buzzing hub in the heart of the community, loved by our fantastic customers and supported by generous donations. Every purchase helps us continue our vital work, caring for over 40,000 animals each year through our rehoming, veterinary, and education programmes. Our shops are filled with a treasure trove of donated items, including clothing, books, toys, household goods, and soft furnishings. We also offer a range of new products to complement our donated items. Every purchase helps us provide vital care for animals in need. As a Standby Shop Assistant, you'll step in to provide essential support to our instore teams, ensuring we have enough cover to keep our shop running smoothly. You'll assist with customer service, stock management, and general shop duties. With our shops open Monday to Saturday from 09:00 to 17:00, you'll help us maintain high standards of service and presentation. This is a zero-hours contract, which means your hours will vary based on the shop's needs. We're committed to paying the Real Living Wage, which is currently £12 per hour. For this role, the total hourly rate is £13.45, including additional elements like holiday pay. You'll work alongside a dedicated team of staff and volunteers in a role that is both flexible and impactful. If you're excited about making a difference in a busy, supportive environment, we'd love to hear from you. We are looking for someone who: Has previous experience working in a retail environment. Is proficient in cash handling and reconciliation. Has supervisory experience. Thrives in a customer-facing environment. Possesses computer literacy and administration skills. It would also be great if you have experience: Managing volunteers. How to Apply Click the 'Apply Now' button to complete a short questionnaire and submit your CV before the closing date on Sunday 20 October 2024 at midnight. We reserve the right to close this vacancy early should we receive an overwhelming response. About Blue Cross Blue Cross is a national charity that has been helping sick, injured and homeless pets since 1897. Every month we help thousands of pets and their people by providing veterinary care, expert behaviour advice and finding homeless pets loving families. We also offer education for future generations plus pet bereavement support for those who have lost their beloved pet companion. We love the ways that pets can make such an amazing difference to the people they live with and we offer lifelong support and advice to help that unique relationship thrive. With your support, we can give back to more pets and their families who need our help. Pets change lives. We change theirs. Our commitment to diversity and inclusion We believe that every pet should enjoy a healthy life in a happy home, and we always seek to recruit the best people who share our values and commitment so we can continue to help and support pet owners across the UK to achieve this. At Blue Cross, we want you to feel that you belong, without the need to hide any part of who you are. Diversity and inclusion at Blue Cross means creating a workplace where all people, regardless of gender, race, sexual orientation, religion, nation or country of origin, disability, age, and socioeconomic backgrounds are welcome, respected, supported, and have access to equal opportunities. We are working hard to reflect the world we live in and the communities we serve at every level of our organisation. As much as we have made positive advances, we consider diversity and inclusion to be a work in progress – a continual commitment that remains a priority for all of us. If you would like to talk to us about any reasonable adjustments or changes to our recruitment process to support you to be your best, then please get in touch either via email at ******, via telephone on 01993 825515 or if you would prefer a video call then we can arrange this using Microsoft Teams. Our values Our values define the way we do things. We use them every day to guide us, and to make sure we put people and pets at the heart of everything we do. Compassionate : We listen, we are non-judgmental, we are kind and caring to the pets and people we encounter, and we offer support in difficult times Courageous : We make brave decisions, embrace change, and encourage innovation, ensuring we always act with integrity – doing the right thing even when no one is looking Inclusive : We value all our relationships and work in an open and positive culture where we celebrate our diverse talents and empower you to be you Application Deadline October 20, 2024 Department Fundraising, Comms & Engagement Employment Type Zero Hours Location Christchurch Workplace type Onsite Compensation £13.45 / hour Reporting To Shop Manager #J-18808-Ljbffr