Job Description - Spa Therapist (HOT0B5YN)Job Number:HOT0B5YNWork LocationsHilton Queenstown Hotel Kawarau Village, 79 Peninsula Rd, Queenstown 9300Working for HiltonLocated on the shores of Lake Wakatipu, our lakeside resort features 5-star amenities including a 25 meter heated indoor pool, fitness center, eforea spa and outdoor terrace with lake views. Guests can sample the best of New Zealand cuisine at one of the multiple dining options, and Pinot Pit by Wakatipu Grill serves a wide range of local wines.Our unique location here in Queenstown offers our guests two hotels from the Hilton brand to choose from - Hilton Queenstown Resort & Spa and DoubleTree by Hilton Queenstown, and our Team Members get to work across both properties.Hilton is a leading global hospitality company, covering the entire accommodation sector from luxury hotels and resorts to upscale, affordable properties. Hilton has a portfolio of 18 world-class global brands, over 6000 properties in 119 countries and territories and an award-winning customer loyalty program, Hilton Honors. Our amazing Team Members are at the heart of it all!What will I be doing?In your new role as Spa Therapist, you will deliver the eforea spa promise, to provide a personalised, transformative spa journey, with every guest who visits 'emerging brighter' from their spa experience. Reporting to the Spa Manager, you will enjoy working as part of a team and will be available to work evenings and weekends.Specifically, you will perform the following tasks to the highest standards:Provide professional beauty treatments and services for guests, including body and facial treatments, massages, and tours of the spa.Ensure high standards of cleanliness, quality of service, and overall appearance of the eforea spa.Ensure exceptional guest experience from arrival to check out, bookings, and upselling retail products.Keep up-to-date with eforea spa results and seek to positively influence them by following eforea spa and Hilton standards.Conduct daily duties with integrity, respect, and ownership to ensure that you maintain strong relationships with the Spa Manager and your fellow team members.What are we looking for?In your new role, you will be working on behalf of our Guests and with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:Passion to provide exemplary 5-star experience to every guest, every time.Dedication and commitment to hospitality, leadership, and teamwork.2 years minimum experience in a 5-star environment.Available to work weekends and evenings.Qualified CIBTAC or ITEC equivalent is an asset.Thrive at HiltonThrive at Hilton is our Team Member Value Proposition. It supports the well-being and performance of our Team Members with industry-leading benefits, recognition, and support to meet Team Member's professional needs. As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues.Workplace flexibility (work-life balance).Professional leadership development framework.Worldwide career opportunities.Access to Hilton University and over 5000 online learning programs.Free events and activities.Discounted gym membership.Free staff meal and daily dry-cleaned uniform.Discounted accommodation and food & beverage rates globally.Diverse by nature and inclusive by choice.Support to participate in a variety of local volunteer activities.Fast track to Hilton Honors Silver status.When you pursue a career at Hilton, you are part of a unique global enterprise characterised by the closeness of its Team Members. Wherever you are in the world, you share a special connection and sense of community that makes #TeamHilton a great place to be your best. Get insights into work at Hilton, and see what our Team Members have been up to by searching @hiltoncareers on Facebook, LinkedIn, and Instagram.
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