A growing company is looking for a Software Applications Support Manager to help support software applications within a large CRM / Salesforce project.
Do you enjoy supporting great software?
Do you have enterprise software project experience within CRMs or ERPs, such as Salesforce or similar?
We seek someone with a great approach to leading the Test, Change & Release cycles, who is hands-on in solving problems, working with internal customers, and building relationships with development/delivery teams and 3rd party vendors.
If you enjoy leading a small team and achieving awesome outcomes, we want to hear from you!
What you'll bring: BA, BCom, BSc, or similar degree 6+ years of Software Applications Support Management experience with troubleshooting applications on CRM and/or ERP projects Essential experience in leading Test, Change & Release cycles Good understanding of Agile, JIRA, and the full SDLC Experience in testing & training users on new applications Able to help transition from the project to BAU Strong analytical & problem-solving skills Enjoy working with diverse teams - delivery, build, support, stakeholders & 3rd party vendors Strong customer focus and root cause analysis Passion for achieving win/win outcomes for everyone and the business What you'll get: Good down-to-earth culture with modern offices Opportunity to work on a large Salesforce / CRM project that will make a difference On-going project support work with great people Get in touch with Paul if you're an Applications Support Manager who enjoys troubleshooting, helping customers, and leading a small team with a smile!
Please Click Apply now Send your CV & Cover Letter (Happy to receive a short video 60-90 secs maximum / MP4 with 1gb or less if you prefer) or direct to ****** .
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