As the first point of contact at our Trade Counter and Showroom, you will interact daily with our customers who are the heart and soul of our business.Daily you will be responsible for:Building and maintaining effective relationships with customers by being solutions focused, offering product support and technical information.Processing sales at our Trade Counter.Playing an integral part in growing sales within this department.Merchandising and running in-store promotions.Assisting customers with any returns or repairs.Supporting inwards goods.Monitoring inventory and cycle counts.This is a permanent full-time role working Monday-Friday – 8:30am-5pm.From the 20th of December till the 8th of January our recruitment team will be on holiday. We will be in touch with you after the 8th of January 2025.About you:You will play an important role in capturing sales opportunities across the showroom; therefore, your passion for creating long-lasting customer relationships is an absolute must!Experience in a customer service and/or retail sales environment is preferred.Strong interpersonal skills and ability to build rapport with people from all ages and backgrounds.Motivated, self-driven and able to work independently as well as in a close team.Computer and numeracy knowledge.Great attention to detail and organizational skills.Energetic, physically fit and able to perform manual handling.We offer a competitive hourly rate, staff-buying privileges, genuine development opportunities that come with being part of the wider Fletcher Building Group, an Employment Education Fund, and health & wellbeing initiatives including an Employee Assistance Program. Be part of a diverse and inclusive team.Join Us: We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don't always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don't quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together.Pre-employment checks including references, medical, drug test and a criminal background check are required, as well as the legal right to work in NZ indefinitely.We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.
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