AW Holder & Sons (Hastings) Limited – Onekawa, North Island
We have an exciting opportunity to join our team in our Napier store.
AW Holder & Sons is a friendly, family-owned business that is thriving thanks to our hardworking staff, quality products, and competitive pricing.
To succeed here you will need a high level of energy and drive together with a strong customer focus. The sales consultant's role isn't just about putting sales through the till – you'll need to lead customers through their journey of exploration, conceptualisation, and decision-making. It's an end-to-end sales role that includes sharing design ideas and product knowledge, producing quotes, confirming orders, and then placing orders with suppliers and following up on fulfilment.
First and foremost, we're looking for drive and common sense. Sales experience, design flair, and bathroom trend knowledge is preferred; however, we are looking for someone that can build long-lasting customer relationships and can show genuine customer care, attention to detail, and pragmatism.
Responsibilities: Welcoming customers in the showroom, quickly getting a handle on what their needs and wants are, and steering them in the right direction
Selling bathroom, laundry, and kitchen products
Reviewing customer floor plans and advising suitable product options
Producing quotes and receiving orders
Managing the entire sales process from concepts through to pricing, order, and fulfilment
Approaching and signing up potential new customers
The ideal candidate will be… A people-person with a natural drive to help customers and get on well with colleagues
Grounded with solid common sense and ready to take the initiative
Enthusiastic, honest, and eager to learn
Able to handle competing priorities at pace
Computer literate, with an emphasis on detail and accuracy
Excellent written, verbal, listening, and communication skills
Experience in the bathroom industry is an advantage, but full training will be provided
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