Are you bored of managing sales targets? Want to work as a Showroom Manager for a brand who focus solely on customer experience instead?Showroom Manager - Takapuna | AucklandWe are seeking a passionate and personable Showroom Manager to oversee all aspects of a showroom. In this role, you will provide exceptional customer service, follow up on leads, provide quotes, process sales, and manage visual merchandising. With the store owners planning to step back from daily operations, there is a clear path for you to advance once you've mastered the responsibilities.Key Responsibilities:Inspire and influence a positive sales & service culture by leading from the frontProvide A+++ service and build customer loyalty by maintaining genuine relationshipsDemonstrate leadership and build engagementContinually learn overall product knowledgeAdministrative and operational support for the storeSupport and develop your team of design/sales consultantsManage escalations through exceptional communication skillsMaintain outstanding store presentation and creative visual appeal, including ticketingManage inventory, including stock takesTo Be Successful, You Will Have:Be INCREDIBLE with people! This role is all about the customer experience, so you will love people & creating a positive impact on people's lives!3+ years of retail leadership experience within a sales & design or interior settingExperienced in consultative retail sales - you love to take customers on a journey rather than process fast sales and A customer-centric attitude that is second to none in building relationshipsExceptional visual merchandising skills and creative ideasSeamless communication style and confident administrative skillsThe ability to be adaptable, resilient, and approachableExceptional self-presentation and professionalismA forward thinker who is passionate and on board with the business growth plans!Benefits:Fantastic salary available depending on experience + bonus!Work 1 weekend day + 4 weeks days over 40 hours. Rotational, Tues-Sat OR Sun-Thurs roster with NO LATE NIGHTS!Truly be valued as an individual in line with the family-feel culture, don't just be a cog in a machine!Fun summer product - work with happy customers in a happy environment!Future business expansion and plans to open more stores are on the card that you could be a part ofPlease note: You must currently reside in NZ and have full NZ working rights. If this role sounds like you - Apply now!We will be closed from December 20th until January 13th - All applications will be assessed after January 13th. Thank you.JOB REFERENCE #3808658
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