Reporting to the Branch Manager, you'll play an integral role within our showroom where you will offer product support and design solutions for our stunning front-of-wall bathroom products.Responsibilities:Ensure that our customers, who are made up of trades, businesses, and homeowners, are greeted with a cheerful smile and exceptional service.Maximize bathroom sales as well as promote exclusive product offers.Keep up to date with the latest plumbing/bathroom trends and inspire our customers with a winning in-store experience.Communicate with suppliers on customer specifications.While most of your role will be in the showroom, the nature of working in a team means you may also be needed to assist customers at our Trade Counter with sales.This is a full-time role offering 40 hours a week. Working Monday to Friday, 8:30am-5:30pm. Working one rostered Saturday (8am-12pm) every 3 weeks.About You:Proven experience in a customer service and/or retail sales environment.Passion for design or creative flair to assist customers with tailored solutions and ideas.Strong interpersonal skills and ability to build rapport to support our valued customers.A motivated, self-driven worker, with the skill to work proactively, independently, and within a team.Be confident with computers and learning new systems (training provided).Proactive and able to think on your feet and problem solve.Benefits:Competitive hourly rate & staff-buying privileges.Genuine development opportunities that come with being part of the wider Fletcher Building Group.Employment Education Fund.Health & Wellbeing initiatives including an Employee Assistance Program.Join Us:We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don't always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don't quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together.Pre-employment checks including references, medical, drug test, and a criminal background check are required as well as the legal right to work in NZ indefinitely.We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.
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