Shop Assistant

Details of the offer

We are looking for someone who can be on the floor during the shift and is ready to help customers and take on workload challenges.

2-3 years experience, especially in a jewelry store or a relevant qualification at level 4 or higher.

Must be able to meet the English requirement set by the Immigration.

Ideal candidates must be fluent in Hindi and Punjabi.

The following works are expected to be performed:

Shop assistants help customers pick out goods and collect payment for purchases.

Greet customers and make them feel welcome.

Maintain a clean, organized, and comfortable environment.

Be attentive to customers, providing answers to any questions.

Make recommendations.

Assist shoppers with merchandise.

Restock items that are running low and maintain proper display appearances.

Assist with inventory counts and placement of new products, including new in-store or window displays.

Handle customer complaints and concerns calmly; find a reasonable solution (calling on a supervisor only when necessary).

Keep a watchful eye for theft or mishandling of merchandise; act according to company policy.

Ensure customers are well-informed on any current sales, rewards programs, and store return policy.

Process payment using cash registers, credit card machines, and/or POS (point of sale) computer systems.

Determine customer requirements and advise on product range, price, delivery, warranties, and product use and care.

Demonstrate and explain to customers the establishment's goods and services.

Accept payment for goods and services by a variety of payment methods and prepare sales invoices.

Assist with the ongoing management of stock such as product inventories and participate in stock takes.

Stack and display goods for sale, and wrap and pack goods sold.

Assist the store manager in shop opening procedures.

Help customers find items.

Handle payments, deal with customer complaints, and issue refunds.

Be able to understand Health and Safety policies.

Job type: Full-time and ongoing.

Pay Rate: $32.00 - $34.00 per hour.

Hours: 30-40 hours per week.

Weekend availability: Able to work on weekends as per the requirement.

Schedule:

8-hour shift.

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