Shift Leader

Details of the offer

The Shift Leader provides leadership and guidance to hourly staff in specific areas of the restaurant during scheduled shifts. A shift leader must be able to perform all job functions of each crew position, including customer service, product preparation, cash accountability, drive-thru and back-line food preparation.
Essential Functions Assist in the management of specific areas of the restaurant during scheduled shifts.Ensure that the restaurant is properly organized and staffed as designated by written schedule through proper job assignments, break rotation, and delegation of tasks during both peak and non-peak periods.Conduct orientation, training, and evaluation of crew members in all functional areas.Assist hourly employees at the point of sale in the execution of product promotions.Ensure guest service in all areas meets applicable standards for quality, value, and cleanliness.Handle minor customer complaints, taking prompt and appropriate action to resolve problems and determine when to report to the management team on more serious complaints.May contribute to the execution of the restaurant's business plan through specific job assignments and projects as determined by the management team.Responsible for timely and accurate completion of all cash accountability reports on assigned shifts.Able to perform the duties of all other non-management positions.Informs immediate supervision promptly of all problems or unusual matters of significance.Perform other duties and responsibilities as requested by the management team.Qualifications Must be at least 18 years of ageHigh school diploma1-year minimum of management experience at a restaurant chainDedication to providing exceptional customer serviceExceptional teambuilding capacityStrong math and Windows-based computer literacyMust demonstrate a high level of professionalism, good communication skills, strong interpersonal and conflict resolution skillsAbility to work flexible hours and days to support business hours and needs.For physical requirements of the position, please contact HR for the complete job description.

#J-18808-Ljbffr


Nominal Salary: To be agreed

Source: Jobleads

Job Function:

Requirements

Assistant Branch Manager Retail Matamata

Mo te whai waahi About the opportunityThis is an amazing opportunity to exercise your leadership skills assisting the Retail Business Manager in the daily op...


Farmlands - Auckland

Published a month ago

Store Manager - Te Kauwhata

We have an opportunity for an energetic and passionate person to lead a small but passionate team in the fast-growing town of Te Kauwhata.PGG Wrightson is a ...


Pgg Wrightson - Auckland

Published a month ago

Bid Manager

Bid ManagerAre you looking for a role where you can contribute to our global business, while retaining and building on client relationships? This role could ...


Aon Hewitt - Auckland

Published a month ago

Transport Manager (Landside Trucking Operations)

Transport Manager (Landside Trucking Operations)Transport Manager (Landside Trucking Operations)NPDL | Auckland, Auckland | Logistics/supply chain | Mid-Seni...


The Wonderful Company Llc - Auckland

Published a month ago

Built at: 2024-12-23T00:42:43.528Z