Services Representative - Auckland

Details of the offer

At Schneider Electric, we believe access to energy and digital is a basic human right. We provide energy and automation digital solutions for efficiency and sustainability.
Our Secure Power team provides 24/7 servicing for hospitals, utilities, data centres, and everything in-between.
We enable owners, end users, and custodians to minimise breakdowns, increase reliability, efficiency, and safety while reducing costs and simplifying operations.
What's on offer? Based in Auckland, NZ and reporting to the National Operations Manager, we have a great opportunity for a UPS (uninterruptible power supply) Technician, or a career-motivated electrical qualified tradesman looking to join our team.
You will be required to work on call with some out-of-hours work and frequent local and occasional international travel.
This role will include training and specialisation on some of our exciting new digital/monitoring products.
Specific Responsibilities:

Attend service callouts, including preventative and corrective maintenance/repairs to UPS units.
Inspect project installations prior to commissioning and commissioning of installed assets.
Provide exceptional customer service, building and strengthening customer relationships.
Provide technical information and assistance on the range of Schneider Electric's portfolio.
Record accurate information relating to site visits, unit replacement, defective parts, and repairs.
Comply with safety policies, practices, and procedures at all times.

What YOU will need:

Electrical Trade Qualification and Licence (must be recognised in New Zealand).
Proven experience in a similar position, preferably working for an OEM; however, those Industrial Electricians with a thirst and aptitude for learning are welcome to apply.
A Customer-First mindset.
Experience/Knowledge of Schneider Electric products is advantageous but not essential.

There will be some overnight and regional travel as part of this position, which comes with the benefit of empowerment and working flexibility.
At Schneider Electric, we provide you with a vehicle, laptop, phone, tooling, competitive salary, bonuses, overtime rates, travel allowances, and uniform. What sets us apart is that we also provide you with empowerment, career progression, leadership, and great people to work with.
Your career will be meaningful, inclusive, and you will be empowered. We expect our employees to put customers first, embrace diversity, and act like owners.
Apply today! All applicants must have working rights in NZ at the time of application and will be required to provide documented evidence if selected for an interview.

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