New roles, enabling and optimising ServiceNow.Strong preference for Wellington as work location but also open to Auckland and Christchurch.Salary $112,375 + 5 weeks' annual leave and a suite of additional benefits.At Kainga Ora, ours is the important responsibility of transforming New Zealand's housing choices, outcomes and the entire housing sector by creating homes and communities that allow New Zealanders to thrive.What is exciting about working for Kainga Ora is getting the chance to make a real and positive impact on New Zealanders' lives. With skills, planning and purposeful action, our people are creating the homes and neighbourhoods that will build the future of Aotearoa.We are passionate about transforming New Zealand for the better. That includes being a trusted partner for Maori and iwi, protecting and enabling their rights, interests and aspirations under the guidance of Te Tiriti o Waitangi.We have two new roles available as we move to modern platforms. In this role, you will be responsible for the development and delivery of ServiceNow solutions including analysis, design, build, unit test, and rollout of solutions for projects, changes and enhancements. There is increased focus on continuous improvement, team collaboration and coaching other developers to maintain quality work reviews. The team is excited in looking for opportunities to modernise the ServiceNow platform.This role also requires supporting the system out of hours through application and infrastructure releases and provision of third level support.With your specialist skills and experience in ServiceNow, you will demonstrate:Minimum 2 years of experience with ServiceNow with good understanding of platform's fundamentals such as data model, workflows, development best practices.Certified System Administration (CSA) highly preferred.Field Services Management (FSM) or Enterprise Service Management (ESM) distinct advantage.Good understanding of web development tools, including HTML, CSS, and AngularJS.Working knowledge of ITIL framework such as incident, change and problem management.Analysis and design skills for technical and functional specifications.Demonstrated experience of integrating and delivering services to meet the customer requirements.Demonstrated experience with configuration management, software development to ensure quality solutions.Sound judgement, discretion, and proven ability to work well under pressure.As a Kainga Ora - Homes and Communities employee, we want to make sure that you have all the tools and support you need. We want to ensure you are healthy and have work-life balance. We also want to support and grow your personal and career development through on-the-job learning, training courses, secondments and study opportunities.Our values were developed by us, for us. They unite us as an organisation and guide how we work every day.Applications close at 11:55pm on Sunday, 19 January 2025. We will review applications as they are received - so apply now to avoid disappointment. Due to the year end shutdown, you may not receive any communication update regarding your applications between 23 December and 3 January 2025.We value diversity and are committed to working with each other and our customers in an inclusive and respectful way. We welcome applicants from all walks of life and appreciate the richness of experience that your point of difference brings to the organisation.
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