SERVICE TECHNICIAN Our people have made us the global leader is access solutions. In return, we open doors for them wherever they go. With nearly 72,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces- physical and virtual – safer, more secure and easier to access. Duffett Doors has a varied service offering and specialises in a wide range of doors including auto doors, roller shutter doors and grilles amongst others. The diversity offered at Duffett is unsurpassed by its competitors which makes for an extremely exciting and engaging work life. What will you be doing Reporting directly to the Service Department Manager, the Service Technician is responsible for helping to drive the teams productivity process whilst ensuring the company is represented in the highest standard. In addition to the technical, hands-on servicing and installation the Service Technician is also responsible for customer report preparation which highlights faults for clients and provides suitable solutions. Given the strong team environment within the business the Service Technician must be happy to assist on special projects or in the wider installation team if and when necessary. What we are looking for Customer Service focusedAbility to meet service and productivity goalsAbility to apply knowledge in a practical, commercial mannerTime managementWillingness to assist and support others as requiredKnowledge of hand tools and the ability to use them in a correct and safe mannerHigh level of communication skills both verbal and writtenExcellent attention to detailConfident, respectful and professional mannerStrong adherence to health and safety protocolsAbility to work within a team and autonomously to deliver resultsHonesty and integrity - someone who takes pride in their workPhysically fit and able. What's in it for you Supportive management who value your input in finding new and improved ways of achieving successHighly competitive remuneration Be a part of a leading Door Solution teamAbility to build a career to be proud of NEW ZEALAND WORKRIGHTS ARE ESSENTIAL ASSA ABLOY is an equal opportunity employer. All employment is decided on the basis of qualifications, merit and business need, not personal or protected attributes. We welcome applications from all cultural backgrounds and experience. As part of our recruitment process, candidates may be asked to complete medical assessments (including Alcohol & Other drug), working with children and police checks and face to face interviews. As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and out ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally or even internationally. As we welcome new people on board, it's important to us to have diverse, inclusive teams and we value different perspectives and experiences.