Service Manager - Masterton

Job Overview

Trades & Services

Mechanic / Automotive

Location: Wellington

Type: Permanent / Full Time

Date Posted: 2/9/2024

About Us:
Norwood is a leading New Zealand agricultural and construction machinery provider, operating an extensive nationwide dealership network. We sell a wide range of premium machinery for both sectors and are dedicated to providing top-tier servicing to ensure the longevity and performance of our equipment.

Our commitment to New Zealand's agricultural and construction industries runs deep. We understand the pivotal role these sectors play in the country's economy and the livelihoods of its people. For over 75 years, we have been an integral part of New Zealand's agricultural landscape, contributing to its heritage and progress.

The Role:
We are seeking a highly skilled technical and people leader to join our Masterton Dealership as the Service Manager. You will be responsible for managing the operational performance of the service department to maximise efficiency, quality, safety, and customer satisfaction.

To Be Successful You Will Have:

Proven experience in a similar role, preferably in the agricultural, heavy equipment, or automotive industry

In-depth knowledge of service department operations and processes

Strong technical knowledge and advanced skills in diagnosis, repairs, and servicing of heavy equipment

Strong leadership skills with the ability to create a supportive and motivating work environment

Demonstrated experience in championing health and safety systems, regulations, and procedures

Dedication to delivering exceptional customer service and satisfaction

In Return We Can Offer You:

Competitive remuneration including Premier Health Business Cover with nib Insurance

Service vehicle, laptop, mobile, uniform

Relocation assistance available for the right candidate wanting to move to the area

Staff purchasing benefits and company banking options

Multiple career pathways within our nationwide dealership network or national support office

If you want to be part of the future of New Zealand's ag industry and make things happen, then we'd love to hear from you!

For any confidential enquiries please email ******. Applications for this position will be reviewed and actioned as they are received online.

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