Service Manager

Details of the offer

Job reference - 38155Opportunities for career advancement in a highly reputable dealership networkWell established heavy commercial dealership in the stunning Whangarei regionOTE of up to $125,000 for the right candidate, car, and other benefitsJoin a reputable and well-established truck dealership dedicated to excellence in customer service, quality, support and drive revenue growth. We're looking for a driven, experienced, and hands-on Service Manager to lead one of the world's most renowned commercial service departments with passion and integrity.Responsibilities within this roleLead, motivate and inspire a high-performing service team to achieve targets, ensuring top-tier service and customer satisfactionMaintain high levels of customer satisfaction by ensuring service quality, accuracy, and timelinessOversee daily service operations, scheduling, and workflow to maximize efficiencyImplement and maintain quality assurance processes to ensure service meets manufacturer and dealership standardsMonitor service department metrics and analyze data to improve performanceDevelop and manage the service department budget, controlling expenses and maximizing profitabilityRequirements for the roleProven experience in a similar role within a truck dealership or vehicle service environmentStrong technical understanding of truck maintenance and repair processesExcellent leadership and team management skillsExceptional customer service and communication skillsFinancial acumen and experience managing budgetsProficiency with service management software and other industry-relevant toolsRewards for the successful applicantCompetitive salary with a generous commission structureCompany vehicle and the tools needed for the roleOpportunities for career advancement within a highly reputable dealership networkBe part of a supportive and award winning teamContinuous professional development and training with leading commercial brandsHow to applyApplications are welcome from those already based in Whangarei or those wanting to relocate from elsewhere within NZ.If reading online, click the APPLY NOW section and submit your application online. For more information contact the team at Automotive Employment NZ Ltd for a confidential discussion. Phone during NZ business hours: The international landline is +64 9 271 3200.
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