Service Manager

Beyond Recruitment is working with a highly respected family-owned business that has been operating across Canterbury for 50+ years, built on quality of service in a one-stop-shop environment in their areas of expertise.

In this role, you will be leading a team of up to 17 staff, of which five are direct reports. This is essentially a leadership role that is at the heart of service delivery across a range of services offered.

With a loyal and strong customer base, this is a busy environment built successfully around teamwork, pride in all jobs completed, and creating longstanding partnerships.

You are required to come from a service management background, ideally in a technical space - think engineering, (heavy) automotive, or agricultural machinery - sectors that have a strong service and repair focus.

The role requires a technical leader whose work philosophy is built around "spoiling" the customer. You will be flexible as demands can change hourly, "own" your area of responsibility, and have your finger firmly on the pulse at all times. You will be transparent and open by nature, front-footing issues, and solutions-focused.

Self-motivation, attention to detail, highly organized, resilience, first-class communication skills, and motivational leadership ability round out the attributes you will need to bring to the table.

A market-leading salary is on offer reflecting the experience and skillset required to shine in this role. A company vehicle for partial personal use is also likely to be part of the remuneration package. The culture is akin to that of a family-owned, operated, and led business, offering a social team environment where staff are well supported and looked after.

Please APPLY via this portal ensuring your CV is fully up to date and your cover letter outlines why you believe you could be the person best suited to this role.

For a confidential conversation about the role, please call Rob Malpass on 021 743 751.

Job No #128203

Only applicants that are legally entitled to work in New Zealand will be considered for this role.

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