Add expected salary to your profile for insightsAbout us:Norwood is a leading New Zealand agricultural and construction machinery provider, operating an extensive nationwide dealership network.
We sell a wide range of premium machinery for both sectors and are dedicated to providing top-tier servicing to ensure the longevity and performance of our equipment.Our commitment to New Zealand's agricultural and construction industries runs deep.
We understand the pivotal role these sectors play in the country's economy and the livelihoods of its people.
From ploughing fields and harvesting crops to tending to livestock and managing land, we recognise the diverse needs of our customers and strive to meet their expectations.For over 75 years, we have been an integral part of New Zealand's agricultural landscape, contributing to its heritage and progress.
In recent years, we have further solidified our position as a provider of world-class construction solutions, introducing innovative machinery and technologies to the market.We are proud to have some of the most experienced people in our industry, including expertly trained technicians, sales, and parts teams that work together to keep New Zealand industry moving.The role:We are seeking a highly skilled technical and commercial leader to join our large Pukekohe Dealership as the Service Manager.
In this role, you will oversee the operational and financial performance of the service department, driving efficiency, quality, safety, and customer satisfaction.You will ensure the smooth flow of work through the workshop while focusing on improving systems, processes, and building the technical capability and performance of your team.
Additionally, you will play a pivotal role in managing budgets, tracking performance metrics and identifying growth opportunities.To be successful, you will have:Proven experience in a similar role, preferably in the agricultural, heavy equipment, or automotive industry.In-depth knowledge of service department operations and processes.Strong commercial acumen with experience in managing budgets and service profitability.Strong leadership abilities to create a supportive and motivating work environment.Dedication to delivering exceptional customer service and satisfaction.Demonstrated experience championing health and safety systems, regulations, and procedures.In return, Norwood can offer you:Competitive remuneration including Premier Health Business Cover with nib InsuranceService vehicle, laptop, mobile, uniformRelocation assistance available for the right candidate wanting to move to the areaStaff purchasing benefits and company banking optionsMultiple career pathways within our nationwide dealership network or national support officeIf you are a collaborative leader and passionate about operational excellence and growth, we'd like to hear from you!To apply for this role, click Apply Now and attach your resume, and cover letter outlining your motivation and suitability for this position.For any confidential enquiries please email ******.
Applications for this position will be reviewed and actioned as they are received online.
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