Keith Andrews is a Kiwi owned and operated, the Number 1 Fuso Dealership in the country. From simple beginnings over 30 years ago in Whangarei, we have now grown to also include dealerships in Hamilton, Auckland, Palmerston North, Napier, Wellington, Christchurch, Timaru, and Dunedin. We have over 300 loyal and passionate staff providing the best service to our customers. Keith Andrews Trucks, a leader in the commercial vehicle industry, is looking for a dedicated Service Manager to join our dynamic team.As a Service Manager, you will:Lead and manage a high-performing service team.Drive customer satisfaction by ensuring timely and quality service delivery.Oversee daily workshop operations and allocate resources effectively.Monitor KPIs and implement strategies to meet service and profitability goals.Foster a culture of safety, teamwork, and continuous improvement.Manage customer relationships and act as a point of escalation for service issues.Liaise with other departments to ensure smooth operations.What We're Looking For:Proven experience in a Service Manager or similar role in the automotive or commercial vehicle industry.Strong leadership and team management skills.Customer-focused mindset with excellent communication and problem-solving abilities.Technical knowledge of commercial vehicles is advantageous.Ability to work under pressure and manage multiple priorities.Proficiency in using service management systems and tools.A qualification in Automotive Trades.What We Offer:A competitive salary package.Ongoing training and professional development opportunities.A supportive and collaborative work environment.How to Apply:If you're ready to take the next step in your career and make a real impact, we'd love to hear from you. Submit your CV and a cover letter outlining your suitability for the role via our website.
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