Full timeAre you ready to lead a dynamic IT Service Desk team and take your career to new heights? Join Steel & Tube, New Zealand's leader in steel solutions, and start the year strong in this exciting opportunity!Why Choose Us?Innovative Technology: Work with cutting-edge tools and systems across cloud, ERP, security, and more.Leadership Growth: Build your leadership skills in a supportive, collaborative environment.Start January 2025: Begin the new year with a career-defining role.About the RoleAs a Service Desk Team Leader, you'll drive excellence in IT support, ensuring smooth operations for our manufacturing and corporate teams.Key Responsibilities:Lead and inspire a high-performing Service Desk team.Oversee ticket resolution, prioritizing efficiency and user satisfaction.Collaborate with internal teams and vendors to resolve complex IT challenges.Implement improvements to processes, performance, and self-service resources.Keep our critical systems running seamlessly for all users.This pivotal role ensures Steel & Tube's operations remain smooth and efficient across the country. Be ready to start January 2025!What We're Looking ForExperience: 3+ years in a Service Desk role with leadership responsibilities, preferably in manufacturing.Skills: Strong technical knowledge, excellent communication, and proven ability to manage people and processes.Culture Fit: A proactive problem-solver who thrives in a collaborative, user-focused environment.About Steel & TubeFor over 70 years, we've provided essential steel solutions across New Zealand, supporting infrastructure, construction, and manufacturing industries. At Steel & Tube, you'll join a team that values innovation, quality, and care.Ready to Lead in 2025?This is your chance to make a real impact in a supportive, forward-thinking company. Apply now and start your journey with Steel & Tube in January 2025!
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