As we approach the festive season, please expect a delay in coming back to you regarding an update on your application. We aim to complete full screening by 13 January 2025. At 2degrees, our mission is to Fight for Fair. Join us and be part of a crew that's customer obsessed, challenges norms, owns it and cares for our people!
SERVICE DELIVERY MANAGER Your role, your journey | Te Huarahi Whakatipu As our Service Delivery Manager, you'll lead governance across service management, change processes, and continuous improvement, all while delivering measurable value to our customers aligned with our strategic goals. In this role you will be required to work cross-functionally and apply critical thinking skills to solve problems and guide internal stakeholders to appropriate solutions for our business and our customers. The role delivers business value for customers in relation to contracted services and aligning the customers' requirements and expectations with 2degrees strategy.
How you'll show up | Tu mai Tu Rangatira Deliver exceptional service management to Corporate and Government customers, ensuring high levels of engagement and satisfaction.Collaborate across teams to solve complex challenges, continuously improving customer outcomes and processes.Develop and execute Service Delivery Plans, including Service Improvement Plans, to meet and exceed customer expectations.Foster strong relationships built on trust, advocating for customers and acting as their trusted advisor.Career development - You're our focus. Keep on developing your talent as we continue to offer you career development opportunities.Annual Volunteer Leave - Support charities of your choice with paid volunteer days every year.Flexible working - Hero your lifestyle with a blend of in office and at home working.Not sure if you should apply as you're missing one or two skills we've listed? Don't let this hold you back to be part of the team Fighting for Fair - Apply today! We believe in a workplace where everyone has a seat at the table and that diversity of gender, age, cultural background and belief only enriches our team to make us stronger.
2degrees. It's time for something different Reference #: 47383
Posted on:
Closes on:
Location(s): Corporate offices, Auckland (Head Offices)
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