Service Coordinator

Details of the offer

Position: Service CoordinatorLocation: Sockburn, ChristchurchEmployment Type: Full-Time (8:30 AM - 5:00 PM, with flexibility)Are you a proactive communicator with a knack for customer service and ready to take your career to the next level? Join our growing team as a Service Coordinator, where you'll not only excel in your role but also have the opportunity to grow into a Service Advisor position with comprehensive training.You will be joining a family-owned and highly reputable company, which has been supplying cars in NZ for over 20 years and is driven by passion and dedication to the automotive industry. Morrison Group now has three locations in Canterbury and represents 2 major new car franchises: Mitsubishi and Renault.Key Responsibilities:Contacting customers via phone, email, and text to provide updates, confirm details, and resolve inquiries.Answering phones and scheduling and managing customer bookings to ensure efficient service delivery.Assisting with the preparation and processing of service-related documentation, including service orders, invoices, and reports.Collaborating with the sales team to schedule and manage bookings efficiently.Coordinating with internal teams to ensure smooth operations and timely service delivery.Updating and maintaining accurate customer information in our system, ensuring all records are up-to-date and complete.Providing exceptional support and contributing to a positive customer experience.Performing general administrative duties such as filing and data entry.What We're Looking For:Experience: Understanding of the automotive industry (previous experience with Mitsubishi or Renault is advantageous).Customer Service: Previous experience in customer service or administrative roles is preferred.Ownership & Accountability: A proactive and adaptable approach with a willingness to learn and grow.Communication: Excellent communication skills, both written and verbal.Detail-Oriented: High attention to detail and accuracy.Team Player: Willingness to collaborate and contribute to the success of our growing business.Why Morrison Motor Group?Training & Development: Ongoing support in your role, training, and professional development to help you succeed in your career.Flexible Hours: While the core hours are 8:30 AM to 5:00 PM, we offer flexibility to support work-life balance.Competitive Compensation: Competitive hourly rate for the right candidate – and the opportunity to earn commissions.Team Environment: Be part of a supportive and collaborative team that values your contributions.Impactful Work: Play a key role in delivering outstanding customer service and improving operational efficiency.How to Apply: If you're ready to take the next step in your career and thrive in a fast-paced, customer-focused environment, we'd love to hear from you! Please apply now via the online function with your resume and a cover letter outlining why you're the perfect fit for this role.Morrison Motor Group is an equal-opportunity employer and encourages applications from all qualified candidates.
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Nominal Salary: To be agreed

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