SERVICE CENTRE SUPERVISOR – PukekoheLarge variety of work working as part of a close-knit teamAn opportunity to lead continuous improvement initiatives.Competitive remuneration including free Life, Income, Trauma and Medical InsuranceWHY BALLANCE?Rewarding the great work of our team is important, which is why we offer a range of benefits for you and your family including:Free Life, Income and Trauma InsuranceMedical Insurance for both you and your immediate familyA company that is committed to your learning and development - we are in it for the long haul and are committed to investing in our people's career aspirations within the company.Discounted banking package through ANZ and corporate discounts to loads of businesses.Access to free counselling and support servicesABOUT THE ROLEOur Service Centres are a hive of activity, particularly over spring and autumn. As a Service Centre Supervisor, you're a 'jack of all trades' who can easily and quickly turn your hand to the varied daily tasks.Strong safety cultureHigh focus on customer serviceWith a strength in leading people and a practical mind-set, you're adaptable.You can roll up your sleeves to identify or fix plant issues, while connecting with your operators.You always keep a handle on what's happening and stay connected with the wider Ballance business.You'll embrace change and make informed decisions to deliver results to our customers, your team, and the wider organisation.Actively managing the cost center for the Service Center.Deliver the Service Promise of a customer-centric culture delivering outcomes for customers through service-led decisions.ABOUT YOUYou'll be most suited to the role if you are a self-starter with supervisory experience in distribution, transport and/or agricultural environments. You'll also have:Safety is front of mind.Customer service focused.Sound computer operating skills.Basic mechanical aptitude.Leading a pro-active mindset to environment, health and safety management.A positive "can-do attitude".Current forklift and loader licenses are preferable; however, assistance toward these licenses would be provided for the right candidate.Good decision making and problem solving on the fly.This role also requires flexibility as there will be times where cover will be needed in other Service Centres.ABOUT USAs a New Zealand farmer-owned co-operative, we love the land as much as they do, so we're committed to farming more productively, profitably, and sustainably.Originally, our core business was in fertiliser manufacturing, supply, sales, and advice. But as the industry grew, we embraced the advances in agri-science and technology to lead the way in creating the best soil and food on earth.We are a passionate bunch, and we love what we do. We don't just talk-the-talk; we walk-the-walk. If you align with our values of honesty, connection, bravery, and imagination, come and make your place with us "Together, creating the best soil and food on Earth". It's a big ambition, but we can't think of a better one for the good of our customers and our country, and we'd love for you to join us!Applications close 6th Jan 2025Kindly note: Due to the Christmas and New Year season, the shortlisting process for this vacancy will commence early in the new year as our staff are taking a well-deserved break.
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