As a Service Receptionist you are one of the main points of contact for our valued customers, assisting them with their automotive service and repair needs and ensuring a smooth and professional experience. This is a busy role and you will be working with a supportive team who backs each other up to ensure every customer who walks into the dealership receives the best customer service. What's in it for you: Competitive remuneration Discounts on purchase of vehicles,Discounts on parts and labour at Southern Lakes MotorsAccess to partner business discountsHealth insurance discountMonday to Friday hoursA comfortable, modern work environment with a great team culture KEY RESPONSIBILITIES Providing an exceptional customer experienceManaging incoming bookings for service, repairs or WOFMaintain & manage service reminders and following up with customers by phone and emailManaging accurate invoicing and admin associated with the service departmentSupporting our service teamProcessing warranty claims accurately & promptly What we are looking for in applicants: • Excellent customer service and communication skills • A genuine willingness to want to help people • A team player • Self-motivation and organisation skills • Ability to manage their time and prioritise work load • Good computer and written skills • Problem solving skills • Great attention to detail and data entry accuracy • Initiative and ability to work independently when required • Drivers Licence to drive automatic and manual vehicles • Being able to adapt to a busy work environment This is a great opportunity to join our team and gain experience in an exciting and busy industry. We are not accepting overseas applications at this time.