About the Role:
Reporting to the Service Manager, this is a fantastic opportunity to join a highly successful, after sales service workshop with a fun team of experts.
On their behalf we are on the hunt for anexperienced Service Advisor or similar, who would be excited to work with New Zealand's three leading Truck brands. You will beTHEmost important link between their customers, service, and parts department, ensuring an exceptional customer experience is delivered each and every time.
Duties: Scheduling customer service repair orders, obtaining a clear brief from the customer as to any issuesKeep a close eye on the progress through the service departmentDocument warrantiesPreparing invoices and closing allocated repairsBe transparent and honest with the customer with estimated completion times and provide updates as requiredEnsuring the customers' expectations are exceeded throughout the experienceProviding support to other departmentsAssisting Workshop Manager resolve any customer related concernsAbout You: Previous Service Advising experience, or a mechanic wanting off the tools, highly regardedHigh level of commitment to customer serviceKnowledge of automotive vehicles and/or partsStrong communication skills, written, over the phone and in personThe ability to work in a team environmentAn organised multitaskerClass 2 and 4 Licenses or the interest in obtaining, highly desirableAbout the Company:
With more than 30 years within the New Zealand market our client offers some of the most reliable and economical trucks, tippers and curtainsiders available.They are a household name and leader in their field providing seamless sales and support for operators across a wide range of industries.
This opportunity is rare, if you are keen to reap the rewards of working with a market leader, pleaseAPPLY NOW, call 09 600 5153 or contact ******
Note, only shortlisted candidates will be contacted, and this will be within 5 working days from receipt of your expression of interest.We will only be accepting applications from those currently residing in New Zealand with the right to work.
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